Lobby Concierge & Guest Experience Specialist

Embassy Suites Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Dental insurance

Vision insurance

401(k) program

Discounted room rates

Training opportunities

Career advancement

Job summary

Embassy Suites Pittsburgh is seeking a dedicated Lobby Attendant to maintain cleanliness and order in the hotel’s lobby and public spaces. Responsibilities include cleaning, replenishing supplies, assisting with guest amenities, and supporting pool upkeep.

The ideal candidate has previous housekeeping or hospitality experience, strong attention to detail, and a commitment to guest service. Full-time associates enjoy competitive wages and comprehensive benefits, including medical and 401(k) plans.

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical ability to perform cleaning tasks and assist with lifting or moving supplies.
• Flexibility to work varied shifts, including weekends and holidays.
• Commitment to guest service and safety standards.

Responsibilities

• Maintain overall cleanliness of lobby and public areas, including restrooms, pool, and exercise room.
• Replenish supplies and remove trash as needed throughout guest and associate spaces.
• Assist with laundry support and delivery of guest amenities.
• Communicate suite status changes with the Front Desk.
• Support pool and spa upkeep in compliance with health and safety regulations.

Skills

Housekeeping experience

Attention to detail

Organizational skills

Teamwork

Guest service commitment

Job description

Embassy Suites Pittsburgh is seeking a dedicated Lobby Attendant to maintain cleanliness and order in the hotel’s lobby and public spaces. Responsibilities include cleaning, replenishing supplies, assisting with guest amenities, and supporting pool upkeep.

The ideal candidate has previous housekeeping or hospitality experience, strong attention to detail, and a commitment to guest service. Full-time associates enjoy competitive wages and comprehensive benefits, including medical and 401(k) plans.