Lobby Concierge: Guest Comfort & Cleanliness

Hotel Yountville; Buffalo (NY); On-site; USD 19,000 - 27,000; Full time

Job summary

Hyatt Regency Buffalo / Hotel and Conference Center is seeking a diligent, full-time lobby attendant to maintain a clean and presentable front lobby for guests. You will respond quickly to safety issues, maintain pool areas and restrooms, stock supplies, and ensure a courteous welcome to visitors.

What we look for includes a strong work ethic, reliable attendance, ability to handle varying schedules, and the physical capability to lift and move items up to 25 pounds in a busy hotel environment

Qualifications

• High work ethic and self-initiative.
• Regular attendance according to established guidelines.
• May be required to work varying schedules to reflect the business needs of the property.
• Ability to lift and/or move 10–25 pounds as needed.
• Ability to communicate effectively verbally and in writing.

Responsibilities

• Ensure the entire front lobby is clean and presentable for the guest.
• Immediately respond to and correct any potential safety conditions such as a wet floor due to guests tracking in rain or snow.
• Clean pool area and restrooms.
• Clean all public restrooms and stock all necessary items.
• Empty the trash from all offices, including the Sales, Executive and Front offices.
• Clean, dust, mop, vacuum and polish the lobby area including ashtrays, furniture, house phones, wall fixtures, plants, vending machines, glass and windows.
• Greet guests in a courteous fashion.

Skills

Attention to detail

Regular attendance

Safety awareness

Job description

Hyatt Regency Buffalo / Hotel and Conference Center is seeking a diligent, full-time lobby attendant to maintain a clean and presentable front lobby for guests. You will respond quickly to safety issues, maintain pool areas and restrooms, stock supplies, and ensure a courteous welcome to visitors.

What we look for includes a strong work ethic, reliable attendance, ability to handle varying schedules, and the physical capability to lift and move items up to 25 pounds in a busy hotel environment