Lobby Barista & Coffee Experience Ambassador

Katz Coffee; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Paid time off

Job summary

Katz Coffee in Houston seeks a friendly, hospitality-driven lobby Barista to be the face of our brand. This hands-on role covers espresso dialing, beverage prep, and ensuring an outstanding guest experience from morning setup through daily service.

Join a team that values education, presentation, and people, with opportunities to lead tastings and training sessions for clients. Training & development are prioritized.

Qualifications

• 3+ years of barista, hospitality, or restaurant experience.
• Experience leading tastings, trainings, or working in a customer education role is a plus.
• Passion for coffee, tea, and ongoing learning.

Responsibilities

• Calibrate and dial in espresso to ensure consistent quality
• Prepare complimentary coffee and tea beverages for guests
• Fulfill retail orders for whole bean sales in the lobby
• Maintain and manage inventory of coffee and merchandise
• Receive and check in product deliveries and restock shelves
• Prepare coffee service and materials for client presentations in the training room
• Assist the roaster with roasting and packaging sample batches
• Lead coffee education sessions and brewing trainings for clients and visitors
• Answer questions about our coffees, sourcing, and sustainability efforts
• Educate the public about our offerings and serve as a brand ambassador
• Curate and update the lobby menu in coordination with the roasting and sales team
• Keep the lobby bar and surrounding areas clean, welcoming, and on brand

Skills

Barista fundamentals

Customer service

Communication

Teamwork

Attention to detail

Storytelling

Education

High School Diploma or GED

Job description

Katz Coffee in Houston seeks a friendly, hospitality-driven lobby Barista to be the face of our brand. This hands-on role covers espresso dialing, beverage prep, and ensuring an outstanding guest experience from morning setup through daily service.

Join a team that values education, presentation, and people, with opportunities to lead tastings and training sessions for clients. Training & development are prioritized.