Lobby Bar Host: Warm Welcomes & Seating Expert

The Breakers Palm Beach; Florida; On-site; USD 25,000 - 30,000; Full time

Job summary

The Breakers Palm Beach in Florida is seeking a Host/Hostess for The Lobby Bar. You will greet guests with energy, manage the waitlist, and coordinate seating to ensure a warm first impression.

Ideal candidates have excellent customer service, can multitask in a fast-paced environment, and communicate clearly with guests and staff. Weekend/holiday availability is required.

Qualifications

• Excellent customer service skills required.
• Ability to multitask in a fast-paced environment.
• Strong communication and interpersonal skills.
• Willing to work weekends and holidays.
• Friendly and outgoing demeanor.

Responsibilities

• Greet guests warmly and seat them promptly.
• Manage waitlists and reservations professionally.
• Maintain knowledge of menu offerings and promotions.
• Collaborate with servers and kitchen staff to ensure smooth service.
• Handle cash and card transactions accurately.
• Provide guests with seating options and information.

Skills

Customer service

Friendly and outgoing

Communication skills

Interpersonal skills

Teamwork

Education

High School diploma or equivalent

Job description

Job Summary:

The Host/Hostess at The Lobby Bar is the first and last impression ambassador of the restaurant. They greet each guest with energy, enthusiasm and a friendly demeanor and provide a warm welcome and fond farewell. The Host/Hostess diplomatically handles the waitlist and special requests with a positive attitude and offers guests all available options. They stay abreast of floor plan information and seating rotation, and accurately use guests' names and information.

Responsibilities:

• Greet guests in a friendly and timely manner
• Seat guests in a timely manner
• Maintain knowledge of current menu offerings, specials, and promotions
• Handle waitlist and special requests with a positive attitude
• Offer guests all available seating options
• Stay abreast of floor plan information and seating rotation
• Accurately use guests' names and information
• Communicate effectively with the servers and kitchen staff
• Handle cash and credit card transactions accurately
  
  
  

Qualifications:

• Must have excellent customer service skills, be friendly and outgoing
• High School diploma or equivalent preferred
• Ability to work in a fast-paced environment, multitask, and work effectively under pressure
• Ability to maintain a positive attitude even when under stress
• Good communication and interpersonal skills
• Ability to handle cash and credit card transactions accurately
• Must be able and willing to work weekends and holidays