Lobby Attendant06/11/2025

Coury Hospitality; Southlake (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hospitality company seeks a dedicated Lobby Attendant to ensure cleanliness in public areas and enhance guest satisfaction. The role involves cleaning tasks, handling guest requests, and maintaining a positive work environment while adhering to safety protocols.

Qualifications

• Previous housekeeping experience helpful.
• Ability to be well-groomed.
• Maintain excellent attendance.

Responsibilities

• Clean and disinfect assigned areas including public spaces.
• Restock towels and restroom supplies as needed.
• Report maintenance issues and maintain equipment.

Skills

Fluency in English

Organizational skills

Ability to follow instructions

Ability to work with minimum supervision

Punctuality

Job description

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Position Summary

To clean all areas of the hotel public areas thoroughly, with the key aim of enhancing the guest experience by having excellent standards of hotel cleanliness. Responsible for reporting any maintenance problems and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Work Environment

Public Areas, Guest and Service Corridors, Housekeeping Office. Job may involve working:

• Under variable temperature conditions (or extreme heat or cold).
• Around fumes and/or odor hazards.
• Around dust and/or mite hazards.
• Around chemicals.
• Around bio-hazards.
  
  

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Lobby Attendant

Southlake, TX

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Description

DEPARTMENT: Housekeeping

REPORTS TO: Housekeeping Manager

STATUS: Non-Exempt

Position Summary

To clean all areas of the hotel public areas thoroughly, with the key aim of enhancing the guest experience by having excellent standards of hotel cleanliness. Responsible for reporting any maintenance problems and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Work Environment

Public Areas, Guest and Service Corridors, Housekeeping Office. Job may involve working:

• Under variable temperature conditions (or extreme heat or cold).
• Under variable noise levels.
• Around fumes and/or odor hazards.
• Around dust and/or mite hazards.
• Around chemicals.
• Around bio-hazards.
  
  

Responsibilities

• Clean and disinfect assigned areas. Dust furniture; vacuum carpeting, area rugs, draperies and upholstered furniture; make beds and change sheets; sweep, mop and wash floors; pick up debris and empty trash containers. Spot cleans walls and doors as required. Tidies guest's personal belongings as required. Clean public spaces as needed.
• Restock towels and all supplies that are needed in the public restrooms. Replace facial, toilet tissue and bathroom amenities in correct amount and location.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and Company safety/sanitation requirements.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Maintains cart and linen as needed in a safe and orderly fashion.
• Report all maintenance problems for guest satisfaction.
• Responsible for any keys assigned to them.
• Responsible for turning in all lost and found articles to the Housekeeping Office to be logged.
• Comply with all Company policies and procedures, including all safety and sanitation policies. Works in a safe manner when handling heavy loads or heavily soiled linen, including using PPE’s.
• Report accidents, injuries, and unsafe work conditions to manager.
• Ensure uniform and personal appearance are clean and professional.
• Understands the emergency procedures for the Housekeeping department and the entire Hotel.
• May be required to work evenings, weekends, and/or overtime.
• Additional tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.
  
  

Qualifications

• Desirable: fluency in English
• Organizational skills.
• Ability to follow instructions accurately.
• Ability to work with a minimum of supervision.
• Ability to maintain excellent attendance and punctuality.
• Ability to be well groomed, clean and neat.
• Ability to work with a minimum of supervision; maintain excellent attendance and punctuality.
  
  

Experience

• Previous Housekeeping experience helpful.
  
  

Physical Demands

• Perform strenuous activities such as standing for extended periods (over 4 ours a day); walking (over 4 hours a day); stooping, bending, kneeling, crouching, pushing, pulling, twisting (over 4 hours a day); and manipulating large and small objects.
• Carrying or lifting 50 pounds
• Repetitive tasks
• Fast-paced work environment
  
  

Required Personal Protective Equipment

• Closed toe, non-canvas and non-skid soled shoes.
  
  

Apply

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Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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