Lobby Attendant - PM Shift

Embassy Suites by Hilton Colorado Springs; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job description

Posted 4 days ago

Description

We're searching for a Lobby Attendant with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies.

Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and perform any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!

Responsibilities

• Assure a clean environment in the guest rooms, corridors, lobby, and other work areas
• Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms
• Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests
• Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
• Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service

Qualifications

• Good understanding of cleaning techniques and products
• Proven customer service experience with a strong guest-focused mentality
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills
• Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field
• Graduated high school, received GED or equivalent

Compensation

$15 - $16 hourly

About Embassy Suites by Hilton Colorado Springs

Embassy Suites by Hiltonis a chain of upper upscale all-suite hotels by Hilton.

We're off I-25, three miles from the United States Air Force Academy and the University of Colorado. Pikes Peak Highway is 20 miles away and many of our rooms have views of the Rocky Mountain range.