Lobby Attendant Pm Shift

Embassy Suites by Hilton Colorado Springs; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading hotel where your exceptional people skills and enthusiasm will shine! As a Lobby Attendant, you will play a crucial role in ensuring that every guest enjoys a memorable stay. This position involves maintaining a clean and welcoming environment, responding to guest requests, and providing top-notch service. With a focus on hospitality, you'll have the opportunity to make a real difference in guests' experiences. If you have a passion for service and a strong work ethic, this could be the perfect role for you in a supportive and friendly atmosphere.

Qualifications

• 1+ years experience in hospitality as a housekeeper or similar role.
• Strong understanding of cleaning techniques and excellent customer service skills.

Responsibilities

• Maintain cleanliness in guest rooms, corridors, and lobby areas.
• Respond to guests' requests promptly to ensure a pleasant stay.

Skills

Cleaning techniques

Customer service

Organizational skills

Time management

Communication skills

Education

High school diploma or GED

Job description

We're searching for a Lobby Attendant with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties.

Responsibilities:

1. Assure a clean environment in the guest rooms, corridors, lobby, and other work areas.
2. Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms.
3. Walk all assigned floors at the beginning of the shift and collect trash, soiled linen, and other items per management requests.
4. Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities.
5. Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service.

Qualifications:

1. Good understanding of cleaning techniques and products.
2. Proven customer service experience with a strong guest-focused mentality.
3. Possesses a strong work ethic with exemplary organizational, time management, and communication skills.
4. Must have 1 or more years experience as a houseperson, housekeeper, or similar position in the hospitality field.
5. Graduated high school, received GED or equivalent.

Compensation:

$15 - $16 hourly