Lobby Attendant (PM) - Hilton Columbus Downtown

Hilton; Columbus (OH); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Lobby Attendant to join their team at a prominent hotel in Columbus. This full-time role focuses on maintaining a clean and welcoming environment for guests, ensuring exceptional service and attention to detail. With a commitment to quality and teamwork, you will play a vital role in enhancing guest experiences. The company offers a vibrant work culture along with fantastic benefits, including travel discounts and paid time off. If you are passionate about hospitality and ready to make a difference, this opportunity is perfect for you.

Benefits

Worldwide travel discounts

DailyPay

Free parking or discounted bus pass

Shift meals

Paid time off starting on the first day

Qualifications

• Strong focus on delivering exceptional guest experiences.
• Ability to maintain cleanliness and organization in various areas.

Responsibilities

• Clean designated areas including restrooms and public spaces.
• Perform deep cleaning tasks and special projects as needed.
• Greet guests in a friendly manner and assist with requests.

Skills

Customer Focus

Dependability

Adaptability

Job description

Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences.

The Housekeeping Team at the Hilton Columbus Downtown is currently seeking a Lobby Attendant (Full Time) to work Second Shift at our award-winning property.

We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more!

What will I be doing?

1. Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms.
2. Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays.
3. Greet guests in a friendly manner.
4. Report maintenance deficiencies and items in need of repair.
5. Stock and maintain supply rooms, as needed.
6. Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed.
7. Deliver guest requests and assist in cleaning guest rooms, as needed.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “