LOBBY ATTENDANT (FULL TIME)

Compass Group USA; Cincinnati (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Job summary

Eurest is hiring a Lobby Attendant to create a warm, welcoming atmosphere for clients, visitors, and staff at a hospital setting. You will assist visitors, coordinate transportation, and serve as a liaison to hospital staff.

Responsibilities include greeting guests, guiding them to destinations, and maintaining a clean front desk area while ensuring safety and proper escalation when needed. Training may be provided for CPR/BLS as required.

Qualifications

• Experience in a client service / front desk position.
• Phone and computer skills including MS Office (Word, Excel, PowerPoint, Outlook).
• Effective verbal and listening communication skills.
• Able to navigate to/from various locations within the facility.
• Able to multi-task and work at a fast pace.
• Physical ability for frequent walking/standing and lifting tasks.
• May be required to complete CPR or BLS training.

Responsibilities

• Welcomes and acknowledges all guests.
• Anticipates and addresses guests' needs.
• Assists guests with concierge requests and directions.
• Escorts high-touch clients to meeting destinations.
• Promotes teamwork and service quality across departments.
• Maintains a clean, orderly front desk area.
• Provides a professional arrival and departure experience for guests.

Skills

Client service

Reception

MS Office

Verbal communication

Listening skills

Multi-tasking

Mobility/navigation

CPR/BLS (training)

Tools

MS Office

Job description

• We are hiring immediately for full timeLOBBY ATTENDANT positions.
• Location: P&G - 1 Procter & Gamble Plaza, Cincinnati, OH 45202 Note: online applications accepted only.
• Schedule: Full time schedule. Days may vary; hours are between 6:00 am and 5:00 pm. More details upon interview.
• Requirement: Previous experience is preferred, but not required. Willing to train!
  *Internal Employee Referral Bonus Available
• Pay Range: $17.00 per hour to$19.00per hour

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, “connect with people, inspire through food, create solutions, and live our promise,” is exemplified throughout our organization. Eurest is proud to serve the world’s most respected successful corporations, including many of the Fortune 500.

Job Summary

Responsible for establishing a warm, welcoming, and professional atmosphere for all clients, recruits, customers and employees. The lobby attendant will assist with helping visitors and patients find their way around the hospital, coordinate transportation, and act as a liaison to the hospital staff.

Essential Duties and Responsibilities:

• Welcomes and acknowledges all guests.
• Anticipates and addresses guests’ needs.
• Assists guests in all guest service matters including concierge requests.
• Escorts all high touch clients to their meeting destinations.
• Promotes team work and quality service through daily communications and coordination with other departments.
• Develops and maintains positive working relationships with others, and support team to reach common goals.
• Ensures front desk work area is kept clean and in an orderly state at all times.
• Provides a professional, efficient arrival and departure experience for our guests while creating a memorable visit.
• Acts as first point of contact for all activities and emergencies in the lobby, remaining alert at all times. Serves as point person, taking ownership of any challenges that may arise within the Lobby operation, resolving them, or following escalation procedures as required.
• Reviews and completes checklist throughout the day, checking with manager for additional assignments throughout the shift.
• Uses designated chemicals, supplies, and equipment to ensure optimal cleanliness of assigned spaces, according to OSHA regulations and property requirements.
• Performs other duties as assigned.

Qualifications:

• Experience in a client service / reception position.
• Phone and computer skills including MS Office products (Word, Excel, PowerPoint, and Outlook).
• Effective verbal and listening communication skills.
• Able to navigate to/from various locations throughout the facility.
• Able to multi-task and work at a fast pace.
• Physical ability to withstand frequent to prolonged walking, standing, pushing, pulling, and transferring patients.
• May be required to complete and successfully pass a company provided CPR or BLS class.

Working Conditions:
Some exposure to elevated degrees of high heat, noise, dust, dirt and/or areas requiring infection control. Requires meeting deadlines for completion of work on a daily basis. Must be able to work all hours, including weekends and nights, as necessary, in order to maintain facility at the appropriate and safe level.

Associates at Eurest are offered many fantastic benefits.

Full-time and part-time positions offer the followingbenefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Eurest maintains a drug-free workplace.

Nearest Major Market: Cincinnati
Job Segment: Front Desk, Activities, Food Service, Administrative, Hospitality