Lobby Attendant — Elevate Public Space Experience

Omni Hotels & Resorts; Bedford (Bedford County); On-site; USD 25,000 - 34,000; Full time

Job summary

Omni Bedford Springs Resort & Spa is seeking a friendly, motivated hotel cleaner to service and maintain the cleanliness of all public areas, including lobbies, associate restrooms, and offices, in line with Omni Standards. You’ll join a team dedicated to delivering a 4-diamond guest experience.

You will work in a fast-paced environment at a historic, award-winning resort, with opportunities to learn and grow, mentorship, and pathways for advancement as part of Omni’s hospitality culture.

Qualifications

• Maintain a 4-diamond level of service.
• Work with management on special projects.
• Ability to work in a fast-paced environment.
• Maintain a professional appearance, attitude, and performance.
• Able to work weekends and holidays.
• Move, bend, lift, carry, push, pull and place objects up to 50 pounds without assistance.

Responsibilities

• To ensure that the hotel lobbies are serviced throughout the day.
• To service all public restrooms in lobby, lower lobby, and pool areas.
• To service the executive offices.
• Services both men's and ladies associate locker rooms.
• To service lobby and lower lobby pre-function space.
• Keep lobby balconies neat and clean at all times.
• Ensure main guest entrance is neat and clean at all times.
• Ensure all floral arrangements and plants are neat with no debris in the planters.
• Ensure all ash urns throughout property are neat and clean at all times.
• Ensure water fountain and phone stations are maintained neat and clean at all times.
• To service guest and associate elevators.
• To ensure that hotel, guest and associates are maintained in a safe and secure environment.
• Complete any special projects that might be assigned.
• Report any maintenance issues or any concerns.

Skills

Customer service

Professional appearance

Shift work

Teamwork

Job description

Omni Bedford Springs Resort & Spa is seeking a friendly, motivated hotel cleaner to service and maintain the cleanliness of all public areas, including lobbies, associate restrooms, and offices, in line with Omni Standards. You’ll join a team dedicated to delivering a 4-diamond guest experience.

You will work in a fast-paced environment at a historic, award-winning resort, with opportunities to learn and grow, mentorship, and pathways for advancement as part of Omni’s hospitality culture.