Lobby Attendant — Elevate Guest Experience & Cleanliness

HEI Hotels & Resorts; Nashville (TN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical and Dental through Anthem Blue

Vision insurance through EyeMed

Vacation, Sick and Holiday programs

Pet insurance through ASPCA

401(k) with matching funds

Hotel room discounts through HEI YouD

Job summary

HEI Hotels & Resorts is seeking a housekeeping associate for Waymore’s Guest House in East Nashville to maintain a clean, safe, and welcoming environment for guests and colleagues. You will perform cleaning tasks, assist with guest needs, and support daily operations in a boutique hotel setting.

The role emphasizes reliability, professional appearance, and strong communication with guests and team members, with opportunities to grow within a supportive, community-driven hospitality group.

Qualifications

• Hotel experience preferred.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.
• Ability to understand and follow directions and perform job functions under limited supervision.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

• Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents by extending arms over head to reach all above areas. Adhere to cleaning procedures and instructions for use of cleaning agents.
• Thoroughly dust all furniture, pictures, and shelves, extending arms over head, bending, and stooping as needed.
• Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion.
• Clean ashtrays and empty trash.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Job description

HEI Hotels & Resorts is seeking a housekeeping associate for Waymore’s Guest House in East Nashville to maintain a clean, safe, and welcoming environment for guests and colleagues. You will perform cleaning tasks, assist with guest needs, and support daily operations in a boutique hotel setting.

The role emphasizes reliability, professional appearance, and strong communication with guests and team members, with opportunities to grow within a supportive, community-driven hospitality group.