Lobby Attendant | Art Ovation Hotel Sarasota

Shaner Hotels; Sarasota (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Shaner Hotels in Sarasota, FL is seeking a detail-oriented housekeeper to clean public hotel areas and assist with guest requests. You will help maintain established cleanliness standards and report issues promptly to ensure guest satisfaction.

The role requires at least one year of cleaning experience, preferably in a hotel, and good communication with guests and staff. Knowledge of chemical handling is preferred; English/Spanish bilingualism is a plus.

Qualifications

• Requires at least 1 year of cleaning experience, hotel experience preferred.
• Must communicate clearly with guests and staff.
• Knowledge of chemical handling procedures.
• Bilingual English/Spanish is a plus.

Responsibilities

• Clean hotel public areas to the establishment's standards.
• Respond to guest requests and complaints to ensure satisfaction.
• Report maintenance deficiencies and keep areas safe.
• Maintain confidentiality and security of guest rooms.
• Observe safety rules and housekeeping procedures.
• Return and restock cart at end of shift.
• Perform additional deep cleaning tasks as scheduled.

Skills

Cleaning experience

Guest communication

Bilingual English/Spanish

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping procedures, and security procedures.
• Cleans and services assigned public spaces according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.