Lobby Attendant ($15.00-$16.00 per hour)

Broadmoor Hotel, Inc.; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job description

Lobby Attendant ($15.00-$16.00 per hour)

Job Description

Job Title: Lobby Attendant

Pay Rate: $15.00 - $16.00 per hour.

Job Summary:

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

As a member of the Housekeeping Team, the Public Area Attendant is responsible for keeping all lobbies, public spaces, heart of house, restrooms, locker rooms, and office areas clean and tidy. The Public Area Attendant plays a crucial role in promoting a positive image of the property to guests by being pleasant, honest, and friendly. Additionally, this person will be responsible for addressing guest requests and resolving any problems that may arise.

• Vacuums carpets, polishes furniture and fixtures, and maintains cleanliness of elevators.
• Keeping the front of the Hotel free from trash, cleaning rugs, carpets, and upholstered furniture using appropriate equipment, and washing walls and ceilings.
• As needed, move and arrange furniture.
• Sweep, mop, scrub, dust, and polish metal work.
• Collect solid linen and debris and maintain housekeeping carts.
• Responsible for reporting any maintenance issues to their supervisor via their assigned device or to the housekeeping office immediately and comply with The Broadmoor’s Lost and Found Policy.
• Assists guests with directions, responds to their needs, and should have extensive knowledge of all Hotel facilities, including restaurants, shops, and function spaces.
• Maintain inventories and posting caution signs, as necessary.
• Must be able to follow departmental policies and procedures and ensure the upkeep of all equipment.
• Other responsibilities include attending daily briefings, performing assigned tasks in various areas of the Hotel, and following a special cleaning schedule provided by housekeeping.
• The Public Area Attendant's duties may include cleaning rooms, hallways, restrooms, and dressing rooms in restaurants and function spaces.
• Willingness to work in a fast-paced, team-oriented environment.
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines.
• Other duties as assigned.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

• High school diploma or GED preferred.
• Enthusiastic, friendly, and energetic team member who works well with others.
• Strong interpersonal communication skills.
• Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times.

*Reasonable accommodations will be made for individuals with disabilities.*

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow, and deliver 5-star service to our guests.

Why Choose The Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

The application deadline for this position is March 28th, 2024 to be considered. We encourage applicants to apply early for full consideration, and this posting will remain open until filled.