Lobby Attendant

Hei Hotels Inc.; Chicago, Northern (IL, KY); Hybrid; USD 22,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan with matching

Employee discounts

Paid time off

Job summary

HEI Hotels and Resorts is seeking a dedicated hotel associate to maintain clean, safe spaces for guests and staff at our Chicago property. This role emphasizes meticulous cleaning, courteous service, and reliability in daily duties.

Candidates should have a self-starting attitude, professional appearance, and strong guest communication. Prior hotel experience is preferred; ability to lift and stand for extended periods is required; we offer strong benefits and growth opportunities.

Qualifications

• Hotel experience preferred.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.

Responsibilities

• Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Thoroughly dust all furniture, pictures, and shelves, extending arms over head, bending, and stooping as needed.
• Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion.
• Clean ashtrays and empty trash.

Skills

Guest communication

Professional appearance

Self-starting

Attention to detail

Team collaboration

Job description

About Us

Step into a sophisticated world at Hotel Chicago Downtown, Autograph Collection. Our upscale hotel provides easy access to vibrant attractions in downtown Chicago. Discover Wrigley Field, Navy Pier, the Magnificent Mile, Millennium Park and the River North Gallery District just minutes away. Let your adventure begin at Hotel Chicago Downtown, Autograph Collection!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Salary Range: $27.25 - $27.25 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No

Overview: Maintain the building to ensure safe and clean experience for hotel guests, associates, and vendors.

Essential Duties and Responsibilities

• Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents by extending arms over head to reach all above areas.
• Adhere to cleaning procedures and instructions for use of cleaning agents.
• Thoroughly dust all furniture, pictures, and shelves, extending arms over head, bending, and stooping as needed.
• Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion.
• Clean ashtrays and empty trash.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Hotel experience preferred.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.
• Ability to understand and follow directions and perform job functions under limited supervision.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
• Specific details and eligibility of these programs vary by location and employment status.

Equal Opportunity

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Company Culture

Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our “love” to our associates by providing market‑leading compensation packages, generous PTO and flex‑time initiatives, outstanding career development and advancement opportunities, and job‑appropriate assets and resources. We’re always looking for associates who share our passion for hospitality. With a variety of world‑class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we’re able to provide our associates with a truly unique opportunity to grow and build their future.