Lobby Area Attendant (PM shift Friday and Saturday) - DoubleTree Huntsville South

Valor Hospitality Partners; Albertville, Decatur, Huntsville (AL, AL, AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a forward-thinking hospitality company as a Public Area Attendant! This exciting role involves maintaining the cleanliness and order of lobby and public spaces, ensuring guest satisfaction through exceptional service. With no formal experience required, this position is ideal for those looking to start their career in hospitality. Enjoy a supportive environment that values communication and teamwork while benefiting from competitive pay, daily pay options, and a comprehensive benefits package. If you are ready to bring your cheerful demeanor and dedication to cleanliness to a dynamic team, we want to hear from you!

Benefits

Competitive Salary

Daily Pay

Team Member Hotel Discount Program

Uniforms Provided

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid PTO

401k with Employer Match

Food and Beverage Discounts

Tuition Reimbursement

Qualifications

• High school diploma or equivalent experience required.
• No formal experience needed, but physical stamina is essential.

Responsibilities

• Maintain cleanliness of lobby and public areas as per management's instructions.
• Fulfill guest requests and handle complaints to ensure satisfaction.
• Report any damage or missing items to the Supervisor.

Skills

Customer Service

Communication

Attention to Detail

Physical Stamina

Education

High School Diploma or Equivalent

Tools

Vacuum Cleaner

Housekeeping Cart

Job description

Lobby Area Attendant (PM shift Friday and Saturday) - DoubleTree Huntsville South

Position: Public Area Attendant (PM Shift Friday and Saturday)

Reports To: Housekeeping Supervisor, Executive Housekeeper, Director of Rooms

COMPANY OVERVIEW:

Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.

We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas.

POSITION PROFILE:

Maintain lobby and public space areas, as assigned by management, in a clean and orderly condition according to standard procedures in a safe, accident-free manner.

ESSENTIAL JOB FUNCTION:

• Dust and polish furniture, fixtures and window frames
• Vacuum upholstery, drapery, and carpeting
• Clean and maintain hallways and surrounding areas, public elevators (inside and outside), elevator landings and vending area
• Clean and shine all glass and metal surfaces
• Empty all smoking materials from ash urns; remove trash to dumpster
• Clean offices as assigned
• Clean public restrooms and stock with supplies
• Stock housekeeping cart with all necessary supplies
• Fulfill guest requests and handle guest problems/complaints as they may arise to achieve customer satisfaction
• Report any missing articles, damage or mechanical problems to the Supervisor
• Turn in all articles left in guest rooms to the Supervisor to log in Lost and Found
• Secure and maintain custody of equipment, keys and supplies at all times in order to protect and preserve hotel property
• Perform other duties as assigned, requested or deemed necessary by management
• Maintain a friendly, cheerful and courteous demeanor at all times

DESIRED SKILLS AND QUALIFICATIONS:

Education: High school diploma or equivalent experience

Experience: No formal experience required for the position

Skills and Abilities: Constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry chute, operating vacuum. Communicate information, respond to questions, and provide directions and hotel services to guests, vendors, staff members and management.

BENEFITS PACKAGE

• Competitive Salary
• Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement