Loan Systems Analyst

German American; Whitehall (OH); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

17 days paid time off

401(k) match

Paid parental bonding leave

Educational assistance program

Job summary

German American in Whitehall is looking for a Loan Systems Analyst to support key loan applications across consumer, mortgage, and commercial lending platforms. The ideal candidate will contribute to projects that impact the business while growing their technical skills.

You will troubleshoot issues, enhance system functionality, and partner with teams to improve workflows. Qualifications include a bachelor’s degree and 1-5 years of relevant experience.

This position offers competitive benefits and a dynamic work environment.

Qualifications

• 1-5 years of experience in loan operations or related area.
• Foundational understanding of banking technology and lending systems.
• Ability to learn complex business processes and regulatory requirements.

Responsibilities

• Support and optimize loan application systems by troubleshooting issues.
• Partner with lending teams to gather requirements and improve workflows.
• Contribute to system enhancements and project initiatives.

Skills

Problem-solving ability

Research skills

Verbal communication skills

Written communication skills

Education

Bachelor's degree in Computer Information Systems or related field

Tools

Fiserv banking platforms

nCino

Finastra loan origination systems

Job description

Loan Systems Analyst

Overview

As a Loan Systems Analyst, you will support key loan applications across consumer, mortgage, and commercial lending platforms. You will contribute to projects that directly impact the business and will be encouraged to grow your technical and analytical skills. Success in this role requires curiosity, problem‑solving ability, and comfort working in a dynamic environment.

What you’ll do

Day in the Life

Every day, you support and optimize loan application systems by assisting users, troubleshooting issues, and helping ensure system functionality meets business needs. You partner with lending and operational teams to understand processes, gather requirements, and identify opportunities to improve workflows and efficiency. You'll contribute to system enhancements, upgrades, and project initiatives while creating documentation, reports, and training materials that support end users. Working closely with cross‑functional teams, you’ll help deliver technology solutions that strengthen lending operations and enhance the overall user experience.

What it takes

Knowledge & Experience

• Bachelor’s degree in Computer Information Systems, Computer Science, Business, Finance, Information Technology Management, or a related field; equivalent work experience considered.
• 1–5 years of experience in loan operations, lending systems, systems analysis, information technology, or a related area.
• Foundational understanding of banking technology, lending systems, electronic signature platforms, automation tools, and API integrations.

Analytical & Technical Skills

• Ability to learn complex business processes and understand regulatory requirements impacting lending operations, including CFPB, TRID, HMDA, and CRA.
• Strong research, problem‑solving, and analytical skills with the ability to organize and synthesize information to support business decisions.
• Experience or aptitude for supporting system enhancements, data mapping, validation, testing, and conversion‑related activities.

Communication & Collaboration

• Strong written and verbal communication skills with the ability to document processes, explain technical concepts, and work effectively with both business and technical teams.
• Ability to collaborate across departments, gather requirements, and contribute to projects in a team‑oriented environment.

Bonus Points

• Bilingual/multilingual
• Exposure to or experience with Fiserv banking platforms, nCino, Finastra loan origination systems, or ICE Mortgage Technology applications.

What we can offer you

• Medical, dental, vision, STD, LTD, Life insurance, etc.
• 17 days paid time off, 11 paid holidays and bereavement leave.
• Educational assistance program.
• Wellness benefits.
• Life event coverage.
• Paid parental bonding leave.
• Service awards.
• Financial benefits including 401(k) match, stock purchase plan and more.
• National and local discounts on everything from computers and vacations to phones and retail shopping.
• Logo wear discounts.
• Free checking account, checks and discounted bank services.

This position will be located at: Whitehall