Loan Specialist

AgWest Farm Credit; Louisiana, Spokane (MO, LA); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Paid time off

Employee Assistance Program

Wellness program

Jeans at work

Job summary

AgWest Farm Credit seeks a Loan Specialist I or II to join the Credit Resolution Team in Spokane, Washington. The role supports distressed accounts and high-profile loans, handling credit activities, paperwork, and customer inquiries with a focus on accurate documentation and service.

The position reports to the VP, Operations and offers a base salary with an incentive target, relocation assistance where eligible, and benefits including health coverage and a 401(k).

Qualifications

• Experience in consumer lending, banking, or related field.
• Exceptional customer service orientation.
• Proven ability to manage multiple projects and maintain accuracy.

Responsibilities

• Perform credit activities and provide administrative support for loan servicing and related services.
• Assist the account team with financial and loan input documents and credit investigations.
• Maintain confidentiality and follow information security protocols.

Skills

Customer service

Attention to detail

Multitasking

Time management

Education

High school diploma or equivalent

Tools

MS Office 365

Job description

AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance customers in a seven-state territory in the Western United States. AgWest is part of the 100+ year-old Farm Credit System – the leading provider of credit to American agriculture.

AgWest champions the growth and advancement of agriculture, the value of rural communities, and the vital contribution our customers make to the economy and society. We serve customers in 59 locations throughout the West.

We are in search of a Loan Specialist I or Loan Specialist II to join our Credit Resolution Team in Spokane, Washington (Headquarters). This full-time position reports to the VP, Operations and is accountable for providing support to service distressed accounts and/or high profile loans.

Compensation Information

The base salary range for this position in Spokane, Washington is:

• Level I:
  Typical starting range: $40,000 - $51,900
  Full base salary range: $40,000 - $57,800
  Annual performance-based incentive target is 6% of base.
• Level II:
  Typical starting range: $44,200 - $58,900
  Full base salary range: $44,200 - $66,200
  Annual performance-based incentive target is 6% of base.

*Relocation assistance will be provided to eligible candidates who must relocate to accept this position.

Essential Duties

• Perform credit activities and provide administrative support to support effective customer service through loan servicing, the extension of sound, constructive credit, and related services.
• Assist the account team in completing financial and loan input documents, verifying customer information, and completing credit investigations and analysis for review and action by risk management.
• Comply with closing requirements and disbursements; book and certify loans within authorities.
• Respond to customer inquiries and process customer transactions including checks and receipts, future payment funds, etc.
• Perform intermediate to advanced administrative functions that include but are not limited to utilizing the MS Office 365 suite and establishing and maintaining files in a digital format.
• Ensure customer information is handled with a high degree of confidentiality.
• Ensure appropriate information security protocols are followed in order to prevent unauthorized transactions.
• Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls.
• Other duties as assigned.

Travel Requirements

• AgWest employees may occasionally be asked to travel for all-staff or team meetings not included in the standard travel requirements for the role.

Minimum Qualifications

• Experience in consumer lending, banking, or related field
• Exceptional customer service orientation
• Demonstrated commitment to personal accountability and responsibility in the workplace
• Proven ability to consistently arrive on time and maintain regular attendance in accordance with company policies
• Ability to produce accurate reports, documents, and correspondence through attention to detail and knowledge of correct spelling, grammar and sentence structure
• Ability to work efficiently and effectively on multiple projects in multiple software programs
• High school diploma or equivalent

Preferred Qualifications

• Training in general office skills
• General knowledge of applicable credit laws and regulations
• General knowledge of agricultural practices
• Knowledge of credit investigation and verification practices
• Knowledge of platting and legal descriptions
• Knowledge of accounting principles and processes

Benefits Offered by AgWest

• Medical, dental, and vision insurance
• Basic term life and AD&D insurance (fully paid for by the company)
• Paid days off annually: 15 vacation*, 15 sick, 12 holidays and 3 volunteer
• 401(k) plan (6% match plus 3% employer contribution)
• Employee Assistance Program
• Wellness Program
• Jeans are welcome at work every day at AgWest!

*Vacation accrual rates increase with tenure.

Details about insurance and retirement benefits are available at: https://www.farmcreditfoundations.com/fcfbenefits

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees will not be sponsored for work authorization, including but not limited to H-1B, OPT, CPT, TN, J-1, or STEM.

Job level and starting annual salary will be based on a variety of factors including but not limited to experience, education, certifications/licensure, internal equity, location, business needs and market demands. The listed compensation and benefits information is accurate as of the posting date. AgWest reserves the right to adjust compensation for all positions and modify or discontinue benefits programs at its sole discretion, subject to applicable law.

Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender orientation, national origin, marital status, age, disability, protected veteran status, or any other classification protected by law.