Loan Solutions Advisor — Customer Experience Pro

Lendmark Financial Services LLC; McDonough (GA); On-site; USD 36,000 - 54,000; Full time

Job summary

Lendmark Financial Services LLC is seeking a Loan Consultant I to deliver exceptional customer experiences while offering personal loan solutions. The role emphasizes building a customer base through sales, loan extensions, and merchant referrals, with a focus on accuracy, compliance, and monthly goal attainment.

The position involves greeting and assisting clients, processing verifications, handling cash, and actively marketing branch products.

Qualifications

• High school diploma or GED required.
• 0–2 years in consumer finance or related experience.
• Cash handling, computer skills, and customer service skills.
• Able to work with minimum supervision; strong communication skills.
• Proficiency with Microsoft Windows, Excel and Word.
• Bilingual in Spanish and English is a plus.

Responsibilities

• Greet, assist, and solicit individuals entering the office or calling by phone; process verifications and records; process payments and distributions; recommend loan approvals.

Skills

Customer service

Cash handling

Excellent communication

Bilingual (Spanish & English)

Education

High school diploma or GED

Associate/Bachelor’s degree (preferred)

Tools

Microsoft Windows

Excel

Word

Job description

Lendmark Financial Services LLC is seeking a Loan Consultant I to deliver exceptional customer experiences while offering personal loan solutions. The role emphasizes building a customer base through sales, loan extensions, and merchant referrals, with a focus on accuracy, compliance, and monthly goal attainment.

The position involves greeting and assisting clients, processing verifications, handling cash, and actively marketing branch products.