Loan Setup Specialist

JG Wentworth Home Lending, LLC; Wayne (PA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Retirement Plan 401k with matching

Life Insurance

Short-term and Long-term Disability Insurance

Employee Wellness Program

Employee Assistance Program (EAP)

Job summary

J.G. Wentworth Home Lending, LLC in Wayne, Pennsylvania is seeking a Loan Setup Specialist. This role involves finalizing mortgage disclosures, ordering appraisals, and processing various loan-related requests.

The ideal candidate has customer service experience, strong typing and technical skills, and excels in a fast-paced environment. A high school diploma is required, with a college degree preferred. Benefits include medical plans, retirement options, and wellness programs.

Qualifications

• One year customer service experience preferred with increased responsibility.
• Must be able to type 40 wpm and have strong technical knowledge.
• Ability to work independently and seek guidance.

Responsibilities

• Finalize and send mortgage disclosures.
• Order appraisals and title work.
• Request FHA and VA case numbers.

Skills

Customer service experience

Technical knowledge

Attention to detail

Excellent communication skills

Education

High School Diploma/GED

College Degree Preferred

Tools

Encompass

Job description

Headquartered in the Washington, D.C. suburb of Woodbridge, VA., and licensed to operate in 40 states, J.G. Wentworth Home Lending (JGWHL) has built its success over the past 15 years in originating Conventional, VA, and FHA loans. Known for its outstanding reputation and commitment to excellence, JGWHL has earned several prestigious awards, including Costco Mortgage Services’ 2013 Operational Excellence Award and 2014 Lender of the Year Award. Based on an independent analysis conducted by consumer finance site LendingTree.com, JGWHL has a 95% consumer satisfaction rating, among the highest in the industry.

Job Description

We are looking for a Loan Setup Specialist who has a strong desire to challenge oneself in a fast-paced and high energy atmosphere. This person will be reporting to the VP of Operations and is associated with back-end processing of residential mortgage loans.

• Finalize and send mortgage disclosures
• Order appraisals and title work
• Request FHA and VA case numbers
• Request VA Certificate of Eligibility
• Request 4506t Tax transcripts; correct all rejections and reorder
• Request verification of employment on all loans
• Complete Inquiry Letters
• Request certifications and insurance documentation
• Request home insurance policy updates and payoffs at processor request
• Work directly with loan origination system (Encompass)
• Perform other related duties as requested

Qualifications

• One year customer service experience preferred with increased responsibility throughout experience
• Must be able to type 40 wpm and have strong technical knowledge
• Ability to work independently and seek and use guidance appropriately
• Multitasked with attention to detail and is multitasked.
• Excellent communication skills, both written and verbal

Education:

• High School Diploma/GED
• College Degree Preferred

Benefits:

• Medical, Dental and Vision Plans
• Retirement Plan 401k with matching
• Life Insurance, Hospital Insurance
• Short-term and Long-term Disability Insurance
• Employee Wellness Program
• Employee Assistance Program (EAP)

EOE/V/D