Loan Servicing Team Lead: Operations & Compliance

OakworthTalent; Birmingham (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

Oakworth Capital Bank in Birmingham, AL is seeking a full-time Loan Servicing Team Lead to direct day-to-day administration of the loan portfolio after funding, oversee servicing operations, collateral management, reconciliations, reporting, and regulatory compliance.

The ideal candidate will have an associate degree or equivalent and at least five years in Loan Operations, with strong analytical, organizational, and communication skills, and a commitment to Oakworth's values.

Qualifications

• Associate degree or equivalent combination of education and experience; five or more years of Loan Operations experience preferred.
• Broad knowledge of loan operations processes, including due diligence, documentation, post-closing, and servicing.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.

Responsibilities

• Lead and develop the Loan Servicing team, providing oversight, coaching, training, and accountability to ensure accurate, timely, and compliant servicing activities.
• Oversee daily loan servicing operations, including loan maintenance, payment processing, account updates, payoffs, maturities, servicing requests, and exception resolution.
• Maintain operational controls and reporting, including approvals, reconciliations, rate maintenance, exception management, and adherence to internal policies and regulatory requirements.
• Manage collateral, participation, and syndicated loan servicing activities, ensuring timely monitoring, documentation, reporting, lien perfection, and insurance compliance.
• Partner with internal and external stakeholders to resolve servicing issues, support audits and examinations, improve processes, and enhance operational efficiency and client service.
• Identify and implement process improvements that increase efficiency, strengthen controls, improve servicing quality, and support an exceptional client experience.

Skills

Analytical skills

Organizational skills

Problem-solving

Attention to detail

Communication

Education

Associate degree or equivalent

Job description

Oakworth Capital Bank in Birmingham, AL is seeking a full-time Loan Servicing Team Lead to direct day-to-day administration of the loan portfolio after funding, oversee servicing operations, collateral management, reconciliations, reporting, and regulatory compliance.

The ideal candidate will have an associate degree or equivalent and at least five years in Loan Operations, with strong analytical, organizational, and communication skills, and a commitment to Oakworth's values.