Loan Servicing Specialist – Indirect

Northwest Bank; Titusville (Crawford County); On-site; USD 35,000 - 45,000; Full time

Job summary

A regional bank in Titusville, PA is seeking a Loan Servicing Specialist – Indirect. The successful candidate will be responsible for funding indirect loans, document review, and ensuring compliance with policies and regulations. This entry-level position requires a High School Diploma or equivalent, along with the ability to collaborate with third-party vendors, review customer correspondence accurately, and provide outstanding support to both customers and the business unit. A full-time commitment is expected.

Qualifications

• High School Diploma or equivalent preferred.

Responsibilities

• Perform all duties required for the funding of indirect loans, including document review.
• Partner with third party vendors and agencies.
• Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations.

Education

High School Diploma or equivalent

Tools

Microsoft Office Software

Department-specific software

Job description

Apply for the Loan Servicing Specialist – Indirect role at Northwest Bank

The Loan Servicing Indirect Specialist is responsible for performing all duties required for the funding of indirect loans, including document review, meeting service level agreements (SLAs), and ensuring compliance of loan packages received for funding.

Essential Functions

• Partner with third party vendors and agencies
• Review and send customer correspondence
• Ensure accuracy of information
• Provide excellent customer and business unit support service
• Maintain knowledge of job specific products and services
• Interact as appropriate with other business units within the bank
• Manage work queues / workflows as needed
• Support testing of new products and services
• Identify and resolve customer service issues
• Perform all duties required for the funding of indirect loans, including document review
• Meet SLAs
• Partner with vehicle specialists to assure proper documentation for securing collateral
• Ensure compliance of loan packages received for funding
• Provide support to all areas of Indirect loan servicing, including uploading and post-closing, as directed
• Preform relevant administrative duties as required
• Review appropriate departmental records and processes
• Ensure total quality of work performed
• Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
• Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
• Work as part of a team
• Work with on-site equipment

Qualifications

• High School Diploma or equivalent preferred

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Finance and Sales

Industries

• Banking

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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