Loan Servicing Specialist III (Back Office)

Maximus; Spokane (WA); Remote; USD 10,000 - 60,000; Full time

Job summary

Maximus is hiring a Remote Loan Servicing Specialist III to manage the Department of Education portfolio. The role involves handling account reconciliations, customer inquiries, and requires relevant experience along with meeting security requirements. This position offers a competitive hourly wage and the flexibility of remote work.

Qualifications

• Experience with FSA, Department of Education preferred.
• 2-4 years of experience in relevant area.
• Must be a U.S. citizen and pass a criminal background check.

Responsibilities

• Prepare account reconciliations and analyses for financial reporting.
• Research accounts and respond to customer inquiries.
• Ensure integrity of financial data and compliance with requirements.

Skills

Account adjustments

Account reconciliations

Research accounts

Customer service

Education

High School Diploma

Associates degree

Job description

Description & Requirements

Maximus is seeking a Remote Loan Servicing Specialist III to join our team. This position will support the Department of Education portfolio.

Essential Duties and Responsibilities:

- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.

Additional Duties and Responsibilities:

- Research accounts and answer customer questions in a clear, professional and grammatically correct response.

Additional Requirements as per contract/client:

- FSA, Department of Education experience preferred

- Experience with account adjustments required

- Experience with account reconciliations required

- High School Diploma or GED required

- Must reside in the U.S.

- Experience with CLASS preferred

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

- Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.

Home Office Requirements:

- Hardwired internet (ethernet) connection

- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)

- Private work area and adequate power source

Minimum Requirements

- High School diploma or equivalent with Associates degree and/or 2-4 years of experience.
- May have additional training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$20.48

Maximum Salary

$29.85

Compensation:
$20-$30

Remote: Yes