Loan Servicing Specialist III (Back Office)

Maximus; Illinois; Remote; Full time

Job summary

Maximus is looking for a Remote Loan Servicing Specialist III to support the Department of Education portfolio. This position involves preparing account reconciliations, assisting with customer inquiries, and ensuring the integrity of accounting data, with various additional requirements for U.S. residency and experience.

Qualifications

• High School diploma or equivalent with Associates degree and/or 2-4 years of experience required.
• Experience with FSA and Department of Education preferred.
• Ability to research accounts and provide clear responses.

Responsibilities

• Prepare account reconciliations and analyses supporting month end financials.
• Research accounts and answer customer questions in a professional manner.
• Work on moderately difficult assignments requiring judgement.

Skills

Account adjustments

Account reconciliations

Customer service

Education

High School Diploma or GED

Associates degree

Job description

Description & Requirements

Maximus is seeking a Remote Loan Servicing Specialist III to join our team. This position will support the Department of Education portfolio.

Essential Duties and Responsibilities:

- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Prepare account reconciliations and various analyses supporting month end/quarter end financials, and help to ensure the integrity of accounting/financial data.

Additional Duties and Responsibilities:

- Research accounts and answer customer questions in a clear, professional and grammatically correct response.

Additional Requirements as per contract/client:

- FSA, Department of Education experience preferred

- Experience with account adjustments required

- Experience with account reconciliations required

- High School Diploma or GED required

- Must reside in the U.S.

- Experience with CLASS preferred

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

- Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.

Home Office Requirements:

- Hardwired internet (ethernet) connection

- Internet download speed of 25mbps or higher required (you can test this by going to [1] www.speedtest.net)

- Private work area and adequate power source

Minimum Requirements

- High School diploma or equivalent with Associates degree and/or 2-4 years of experience.
- May have additional training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$20.48

Maximum Salary

$29.85

Compensation:
$20-$30

Remote: Yes