Loan Servicing Specialist I - Commercial

First United Bank; Durant (OK); Hybrid; USD 36,000 - 48,000; Full time

Job summary

First United Bank is seeking a Loan Servicing Specialist I – Commercial in Durant, OK. The role focuses on accurate loan transactions in the core loan accounting system, timely payment processing, and ongoing file maintenance to keep balances correct across participating accounts.

Ideal candidates have 1 year of loan area experience in banking, strong attention to detail, and proficiency in Excel and Word. This full-time position emphasizes customer service, accuracy, and timely reporting within

Qualifications

• High school diploma or GED required.
• At least 1 year working experience in the loan area of a banking institution.
• Six months to one year of hands-on experience with boarding loans or maintaining in CORE loan accounting system.
• Good understanding of financial institution products and services preferred.

Responsibilities

• Uploads loan transactions accurately and timely to CORE loan accounting system.
• Ensures accurate and timely file maintenance and updates of loan data.
• Processes daily and monthly reports from CORE system and other designated reports.
• Assists internal customers with routine loan inquiries.
• Maintains professional work environment and adheres to policies.

Skills

Loan servicing

Customer service

Data entry

Attention to detail

Time management

Education

High school diploma or GED

Tools

CORE loan accounting system

Excel

Word

Job description

## Loan Servicing Specialist I - CommercialApply: Durant, OK: Full time: Posted 2 Days Ago: R 06850## **Join Our Team!**We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here. Then, use our \"Get Started\" section to take your first step to being a part of First United.## The Position### **Job Title**Loan Servicing Specialist I - Commercial### **Job Description****SUMMARY**This position is responsible for ensuring effective Loan Servicing functions in accordance with First United policies and standards. **MAJOR DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)*** Uploads loan transactions accurately and timely to the core loan accounting system in accordance with approved request, policies and procedures.* Ensures accurate and timely file maintenance and/or adjustments of loan data in core loan accounting system.* Ensures accurate and timely application of payments received.* Ensures participated loan accounts balance with participating financial institutions. Sends and receives payment advice, confirms transactional information and follow up correspondence with participating financial institution.* Processes daily and monthly reports generated from CORE loan accounting system and other reports as designated.* Assists internal customers with routine loan inquiries. **ADDITIONAL DUTIES AND RESPONSIBILITIES*** Maintains a professional work/copy room environment* Assists other departments as needed.* Handles internal customer complaints and communicates issues to supervisor as needed.* Recommends to supervisor possible methods to improve department efficiency.* Completes all required compliance exams on a yearly basis.* Adherence to all First United Policies and Procedures.* Dresses professionally.* Other duties as assigned by supervisor. **EMPLOYEE SPECIFICATIONS**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. **Education and Work Experience*** High school diploma or GED required* Minimum one year working experience in the loan area of a banking institution.* Six months to one year of hands-on experience with boarding loans or performing maintenance in a CORE loan accounting system.* Good understanding of financial institution products and services preferred. **Technical/Functional Competencies*** Strong understanding of loans and loan products preferred.* Excellent use of Microsoft Word and Excel preferred.* Good understanding of computer spreadsheet and word processing programs.* Ability to initiate tasks and projects with little or no supervision.* Exceptional customer service skills.* Good problem-solving and decision making skills.* Demonstrates good judgment.* Strong organizational skills.* Strong interpersonal skills and ability to work well with a wide range of people.* Ability to communicate well with internal customers by all means of communication including written, verbal, and non-verbal communication.* Willingness to accept additional responsibilities.* Dependable and adheres to time lines and schedules. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization. #LI-BR1