Loan Servicing Specialist – Collateral & Documentation

Commercial Savings Bank; Northern (KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Incentive pay

Full benefits

401(k) with match

Paid time off

Job summary

The Commercial Savings Bank is seeking a dedicated Loan Servicing Specialist to join our on-site operations in Millersburg, Ohio. Under the supervision of the Loan Servicing Manager, you will manage electronic and physical commercial loan files, secure lien positions on pledged collateral, and verify the accuracy of loan documentation throughout the loan lifecycle.

You will support loan officers and other departments, respond to inquiries, investigate discrepancies, and assist with collateral

Qualifications

• High school diploma or GED required.
• Minimum of one year of related work experience or equivalent combination of education and experience.

Responsibilities

• Maintain new, current, and paid loan files.
• Verify document accuracy and file according to physical and electronic protocols.
• Track and manage documentation exceptions, including originals required for safekeeping.
• Respond to inquiries from customers and employees via phone, email, and in person.
• Investigate and resolve loan-related errors or discrepancies.
• Provide assistance to banking centers and lending officers regarding loan documentation and exceptions.
• Act as title clerk for the department.
• Record and release liens on mortgages, titles, and UCC filings.
• Ensure proper lien positions are obtained for pledged collateral.
• Review and verify collateral documentation.
• Maintain collateral register for physical collateral stored in the collateral vault
• Backup quality control reporting on new mortgage loans and all investor quality control reporting
• Maintain and monitor a tickler system to track the following: Insurance certificates, UCC filings, financial statements from customers and third-party providers.
• Balance internal accounts related to loan servicing activities.
• Administer the commercial loan participation program.
• Serve as a backup to other roles within the Loan Servicing team as needed

Education

High school diploma or GED

Job description

The Commercial Savings Bank is seeking a dedicated Loan Servicing Specialist to join our on-site operations in Millersburg, Ohio. Under the supervision of the Loan Servicing Manager, you will manage electronic and physical commercial loan files, secure lien positions on pledged collateral, and verify the accuracy of loan documentation throughout the loan lifecycle.

You will support loan officers and other departments, respond to inquiries, investigate discrepancies, and assist with collateral