Loan Servicing Representative

Union Bank of VT/ NH; Morristown (VT); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Generous Paid Time Off

Health, Dental, and Life Insurance

Partially paid Short and Long-Term Dis

Company-matched 401K retirement

Bankers’ hours

Paid Federal Holidays

Job summary

Union Bank in Vermont is growing its team with a Loan Servicing Representative to support post-closing loan operations, including checkbacks, escrow balancing, and disbursements. The role emphasizes accuracy, customer service, and teamwork.

No prior banking experience is required; comprehensive training and mentorship are provided, with a path for internal promotion and a supportive, community-focused work environment.

Qualifications

• High school diploma or equivalent is required.
• Customer service experience and strong communication skills are expected.
• Strong numerical and analytical skills for handling calculations, balances, and account research.

Responsibilities

• Support post-closing loan operations, including checkbacks, escrow balancing and disbursements.
• Provide accurate documentation and maintain records.
• Assist customers with inquiries and ensure excellent service.

Skills

Tech-savvy

Detail-oriented

Strong work ethic

Reliability

Positive attitude

Customer service

Eagerness to learn

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Description

Union Bank has called Vermont home since 1891 — and we’re proud of our local roots. We’re a modern, community-focused bank where people come to grow their careers and make a difference. We offer strong benefits, support continuing education, and believe in promoting from within. Our CEO’s journey from teller to the top is just one example. If you’re looking for purpose, opportunity, and a team that cares, you’ll find it here!

Work Location Options:

Morrisville, Williston, or Saint Johnsbury.

Ready to build a career, not just a job? We’re seeking a Loan Servicing Representative to join our growing team and support post-closing loan operations, including checkbacks, escrow balancing, and disbursements.

No banking experience? No problem. We provide comprehensive training and mentorship to help you succeed. Every position at our company is designed with advancement in mind—we’re committed to promoting from within and helping you achieve your professional goals.

What We’re Looking For:

• Tech-savvy and detail-oriented
• Strong work ethic and reliability
• Positive attitude and eagerness to learn
• Passion for delivering exceptional customer service

If you’re ready to grow your skills and advance your career in a company that invests in its people, we’d love to meet you.

Why Join Us?

• Clear paths for career growth and internal promotion
• Hands-on training and ongoing development opportunities
• A collaborative, supportive team environment
• Generous Paid Time Off
• Health, Dental, and Life Insurance
• Partially paid Short and Long-Term Disability
• Company-matched 401K retirement account
• Bankers’ hours
• Paid Federal Holidays

Requirements

1. High school diploma or equivalent required

2. Customer service experience and strong communication skills.

3. Strong numerical and analytical skills for handling calculations, balances, and account research.

4. Attention to detail to ensure accuracy in checkbacks, escrow balancing, loan disbursements, and documentation.

5. Computer knowledge and proficiency using Microsoft systems, including Microsoft Word, Excel, Outlook, and other commonly used office software.