Loan Servicing Manager

Climate First Bank; United States; Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Stock Options

Paid Time Off

Life Insurance

Disability Insurance

EAP

Job summary

Climate First Bank is seeking a Loan Servicing Manager who’ll energize operations, elevate team performance, and ensure every loan experience reflects our mission-driven commitment to people and planet. You’ll drive accuracy, compliance, and innovation while inspiring a high-performing team to deliver seamless servicing from onboarding through payoff—making every interaction efficient and transparent.

Join a purpose-driven workplace with generous benefits and opportunities to influence lending

Responsibilities

• Oversee end-to-end loan servicing lifecycle with precision.
• Ensure accurate payment processing and escrow management.
• Continuously improve workflows for efficiency and scale.
• Monitor KPIs and drive performance improvements.
• Resolve complex servicing issues proactively. Partner cross-functionally to enhance borrower experience.

Job description

We are changing FINANCE to finance CHANGE!

At Climate First Bank, we’re redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, we offer a full suite of personal and business services—including solar, residential, commercial, ESOP Banking, Structured Finance and SBA loans—all designed to power a better future. We’re proud to be a Certified B Corporation, a member of 1% for the Planet, and part of the Global Alliance for Banking on Values (GABV), reflecting our deep commitment to sustainability, transparency, and ethical banking.

With branches in St. Petersburg, Winter Park, Mount Dora, and a growingdigital presence, we’re proving that banking can be a force for good. We don’t just support environmental and social causes—we’re built on them.

Under our Holding Company,Climate First Bancorp, we are also powered by OneEthos.OneEthos operates at the intersection of fintech and traditional banking to expand access to inclusive, values-driven financial services. Regulated by the Federal Reserve Bank, it equips Community Banks, Credit Unions, CDFIs, and Green Banks with ethical lending tools—especially in climate finance and solar lending.

JointheMovement

We’reseekingdriven, mission-alignedindividuals ready to make an impact. If you’re passionate about sustainability, thrive in a fast-paced, results driven environment, and want to be part of something bigger, you will feel right at home.

Our team is one ofgoal-setters, go-getters, problem solvers, thought leaders, and changemakers. We celebrate wins, tackle challenges head-on, and push boundaries. Fueled by purpose, we thrive where perseverance and passion turn ambitious goals into reality.

Thrive at Climate First Bank

At Climate First Bank, we’re investing in your future. We offer a comprehensive, people-first benefits package that supports your health, finances, and work-life balance. Please note that benefit eligibility varies by employment status and that benefits for part-time employees may differ from those listed below.

Compensation—In addition to the base salary, this position may be eligible for an annual bonus, incentives and equity. Actual compensation is based on industry salary ranges, internal salary structures, experience, skills and other job-related factors.

Health Coverage—100% employer-paid for employees; employer contribution for dependents by Us

• Health Savings Account (HSA)

Financial Wellness & Wealth Building

• 401(k) with 6% Employer Match—No Vesting Period.
• Employee Stock Options
• 0% Financing for Employee Solar Loans
• Employee Only Mortgage Productwith exclusive interest rates and terms.
• 0% Financing for Eligible Electric Vehicles (EVs)
• Referral Incentives

Generous Paid Time Off

• 2–4 Weeks of Vacationbased on officer level plus additional tenure-based time.
• 64 Hours of Paid Sick Timefor all full-time employees.

Protection & Peace of Mind

• Company-Paid Life Insurance
• Short- & Long-Term Disability Insurance
• Voluntary Life, Accident & Critical Illness Coverage
• Employee Assistance Program (EAP)with free counseling, legal, and financial services.

NowHiring:Loan Servicing Manager

We’reseekingaLoan Servicing Managerwho’ll energize operations, elevate team performance, and ensure every loan experience reflects our mission-driven commitment to people and planet. You’ll drive accuracy, compliance, and innovation while inspiring a high-performing team to deliver seamless servicing from onboarding through payoff—making every interaction efficient, transparent, and impactful.

WhatYou’llContribute:

Operational Excellence & Servicing Leadership

• Oversee end-to-end loan servicing lifecycle with precision.
• Ensure accurate payment processing and escrow management.
• Continuously improve workflows for efficiency and scale.
• Monitor KPIs and drive performance improvements.
• Resolve complex servicing issues proactively.Partner cross-functionally to enhance borrower experience.

Compliance & Risk Management

• Maintain adherence to regulatory servicing requirements.
• Lead audits, reporting, and documentation accuracy.
• Mitigate risk