Loan Services/RE Loan Processor

Willmar Lakes Area Chamber of Commerce; New London (CT); On-site; USD 30,000 - 36,000; Full time

Job summary

Lake Region Bank is seeking a Loan Processor to provide backroom support by processing new loans and servicing existing loans (pre- and post-closing). You will assist customers by phone or in person and help file documentation for the loan services department.

Responsibilities include completing special projects, adhering to bank procedures and regulations, and traveling between branches to support operations. Strong organizational skills and MS Office proficiency are essential.

Qualifications

• Minimum 2-year business degree or 2 years banking experience; loan processing experience is a bonus.
• Knowledge of banking operations and services; ability to travel between branches.
• Excellent communication and organizational skills; ability to work with bank employees and customers.

Responsibilities

• Process new loans and servicing existing loans (pre- and post-closing).
• Assist customers by phone/in person, as promptly and courteously as the situation permits.
• Assist with daily filing of documentation in loan services; complete special projects as assigned by Loan Services Manager.
• Maintain knowledge of bank procedures & regulations; emphasize BSA/AML compliance.
• Attendance at training sessions; many hours may require travel between branches.

Skills

Reading & writing

Numerical calculation

Detail oriented

Confidentiality

Keyboard proficiency

Word processing

Internet skills

Accounting basics

Ten-key skills

Office equipment

Active listening

Independent work

Education

2-year business degree

2 years banking experience

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Primary Job Purpose:

To provide the lending staff with necessary “backroom” support by processing new loans and servicing exiting loans (pre- and post-closing).

Input/Output

• FNMA Servicing: have a full understanding of servicing Fannie Mae loans.
• Real estate loan servicing
• Real Estate Loan Processing – inhouse and secondary market
• Consumer Loan Processing
• Assisting customers by phone/in person, as promptly and courteously as the situation permits
• Assist with daily filing of documentation that flows into loan services department as necessary
• Complete special projects and perform miscellaneous duties as assigned by Loan Services Manager
• You will be expected to have a good knowledge of bank procedures & regulations, with special emphasis on BSA/AML regulations.
• Physical Working Conditions: Inside working environment, low noise level. Monday–Friday; 8:00 a.m.–5:00 p.m., additional hours may be required based on workload and agreement between employee and Supervisor. Attendance at various training sessions, both local and requiring extended driving may be required. Attendance at various community functions, some outside of normal work hours may be required.

Physical Demands

Primarily requires sitting at desk, high degree of finger dexterity. Terminal/PC work requires good eyesight/ability to focus quickly.

Mental Demands/Skill Requirements

Position requires the selected individual to be detail oriented and work with little supervision. Position requires working on multiple tasks which can increase stress levels. Computer proficiency and a high degree of mathematical aptitude are required.

Professionalism

Provide a professional experience for internal and external customers. Demonstrate professional knowledge, service, appearance, and communication. Uphold confidentiality for customer’s records at all times.

Position Requirements

Education: Minimum 2-year business degree or 2-years previous banking experience; loan processing experience is a bonus.

• Ability to research and comprehend laws and regulations.
• Must be comfortable giving presentations and facilitating discussion groups.
• Proficient in all Microsoft Office products including Outlook, Word, and Excel
• Knowledge of banking and the various elements of bank operations and services
• Knowledge of basic accounting principles
• Time management ability and ability to exercise good judgment and common sense.
• Organizational skills and good communication skills, including written and verbal; ability to communicate and work well with bank employees and customers.
• Ability and willingness to research and resolve questions by employees and customers.
• Should have access to tools, materials, and training necessary to fulfill the job requirements on an on-going basis.
• Willingness to pursue on-going education and training to enhance the Real Estate Loan department.
• Must be able to travel between branches.

Skills:

Reading, writing, calculating, detail and reasoning abilities; excellent social interaction skills; ensure confidentiality security, and safekeeping of all information; computer keyboard proficiency; advanced computer word-processing; experienced internet user; advanced accounting skills; ten-key calculator skills; working knowledge of office equipment, including phones, copier, etc.; excellent listening skills. Person should have the ability to work independently with little supervision.

Member FDIC. Lake Region Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status, or any other classifications protected by federal, state or local law.

Salary range: $22.00-$26.00 hour, depending on experience