Loan Sales & Tax Services Specialist

World Finance; Benton (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with company match

Paid holidays and vacation

Mental health support

Career advancement opportunities

Volunteer time

Job summary

World Finance is seeking a Financial Services Representative to drive loan sales and manage past-due accounts in a fast-paced, customer-focused environment.

The role involves daily outbound calling, in-person customer meetings, tax preparation support, and handling a variety of financial needs with an emphasis on compliant service.

We offer performance-based earnings, strong growth opportunities, and a comprehensive benefits package including retirement plan and paid time off.

Qualifications

• High school diploma or equivalent required.
• Experience in sales, customer service, collections, or account management with measurable results.
• Ability to handle high-volume calls and difficult conversations.

Responsibilities

• Drive loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Assist customers in person with loan applications, tax preparation services, and account questions.
• Process payments, document activity, and maintain compliant records.

Skills

Sales experience

Customer service

Collections experience

High-volume calls

Communication skills

Education

High school diploma or equivalent

Job description

World Finance is seeking a Financial Services Representative to drive loan sales and manage past-due accounts in a fast-paced, customer-focused environment.

The role involves daily outbound calling, in-person customer meetings, tax preparation support, and handling a variety of financial needs with an emphasis on compliant service.

We offer performance-based earnings, strong growth opportunities, and a comprehensive benefits package including retirement plan and paid time off.