Loan Sales Specialist | Philadelphia, PA, USA

OneMain Financial; Philadelphia (Philadelphia County); On-site; USD 40,000 - 55,000; Full time

Job summary

OneMain Financial is seeking a Loan Sales Specialist in Philadelphia. This role empowers customers by providing access to financing for life's expenses. Responsibilities include managing loans, exceeding customer expectations, and engaging with clients through various channels.

Benefits

Health and wellbeing options

Up to 4% matching 401(k)

Paid time off (15 days vacation)

Paid sick leave

Paid holidays (7 days per year)

Paid volunteer time (3 days per year)

Qualifications

• Sales, Collections, or Customer Service experience preferred.

Responsibilities

• Manage the life cycle of loans, including collections activities.
• Exceed customer expectations through ease, empathy, and encouragement.
• Engage with customers through multiple technological channels.

Skills

Sales

Customer Service

Collections

Education

High School Diploma or GED

Job description

Loan Sales Specialist

OneMain Financial in Philadelphia, United States, is seeking a Loan Sales Specialist. At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role offers rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their careers.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy, and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain existing ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities, while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat, and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and a goal-oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms, and their options.

Requirements:

• High School Diploma or GED

Preferred:

• Sales, Collections, or Customer Service experience

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed, which may include Saturday.

Who we Are

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances.
• Up to 4% matching 401(k).
• Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date).
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• Paid holidays (7 days per year, based on start date).
• Paid volunteer time (3 days per year, prorated based on start date).

OneMain Financial (NYSE: OMF) is a leader in offering responsible credit access to nonprime customers and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our suite of personal loans, credit cards, and other products help people borrow better and work toward a brighter future.

With over 1,300 community branches across the U.S., our team helps millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures, and household budgeting. We meet customers where they want to be — in person, by phone, and online.

We are committed to an inclusive culture, career development, and community impact. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Key Word Tags

Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, Entry level, Financial Sales, Management Development, Finance, Full-time, Benefits, Customer experience, Credit, Leadership, Management Trainee

Boost your career

Find thousands of job opportunities by signing up on eFinancialCareers today.