Loan Sales Specialist

OneMain Financial; Scottsburg (IN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

OneMain Financial is hiring a Loan Sales Specialist in Scottsburg, Indiana. You will listen to customer needs and provide access to affordable financing while supporting life’s expenses.

You’ll work in a fast-paced environment and help customers through the loan process with empathy, accuracy, and timely service. The role offers professional development, advancement opportunities, and competitive compensation with incentives.

Qualifications

• High School Diploma or GED required.
• Preferred experience in Sales, Collections or Customer Service.
• Bilingual Spanish language ability preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to deliver timely service.
• Exceed customer expectations and drive results for branch and individual goals.
• Develop new connections and nurture ongoing relationships with customers throughout the loan process.
• Manage loan lifecycle, including collections activities, while staying compliant with laws and regulations.
• Engage customers and colleagues via phone, email, chat and the company systems.
• Clearly educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.In the RoleEffectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient serviceExceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goalsDevelop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needsManage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulationsEngage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systemsExhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitudeClearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their optionsRequirements:High School Diploma or GEDPreferred:Sales, Collections or Customer Service experienceBilingual - SpanishLocation: On siteThe schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.Who we AreA career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurancesUp to 4% matching 401(k)Employee Stock Purchase Plan (10% share discount)Tuition reimbursementPaid time off (15 days’ vacation per year, prorated based on start date)Paid sick leave as determined by state or local ordinance (prorated based on start date)11 Paid holidays (4 floating holidays, prorated based on start date)Paid volunteer time (3 days per year, prorated based on start date)OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be - in person, by phone and online.At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.