Loan Sales Specialist

United States Digital Space LLC; Saint Cloud (MN); On-site; USD 35,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Stock purchase plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain Financial in Minnesota is seeking a Loan Sales Specialist to help customers access affordable financing. You will multitask, engage with customers across phone, email, chat, and our systems, and aim to exceed branch goals with empathy and solution-focused service.

The role includes managing loan lifecycles, including collections where needed, educating customers about loan terms and optional insurance, and advancing through internal training and advancement opportunities.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• On-site work location.

Responsibilities

• Multitask and adapt to dynamic demands, ensuring timely service.
• Exceed customer expectations with empathy, delivering results toward goals.
• Develop and maintain customer connections by presenting tailored loan solutions.
• Manage loan lifecycles, including collections, while complying with laws.
• Engage with customers via phone, email, chat and in-house systems.
• Demonstrate drive to achieve and stay goal oriented.
• Educate customers on loan terms and optional insurance products.

Education

High School Diploma or GED

Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

Target base salary range is $17.00-$19.50, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements

• High School Diploma or GED

Preferred

• Sales, Collections or Customer Service experience

Location

On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Who we Are

A career withOneMainoffers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15daysvacationper year, plus 2 personal days, prorated based on start date)
• Paid sick leave asdeterminedby state or local ordinance, prorated based on start date
• Paid holidays (7 days per year, based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,we’velooked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In ourmore than1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level,we’recommitted to an inclusive culture, career development andimpactingthe communities where we live and work. Getting people to a better place has made us a better company for over a century.There’snever been a better time to shine withOneMain.

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