Loan Sales Specialist

OneMain Financial; Cranford (NJ); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid volunteer time

Job summary

OneMain Financial in Cranford, NJ is seeking a Loan Sales Specialist who will empower customers by providing access to friendly, fast, and affordable financing for life's expenses. In this role, you will thrive in a competitive atmosphere, engage with customers throughout the loan process, manage loan life cycles, and ensure compliance with relevant laws.

This position offers a target base salary range of $18.00-$22.00 plus incentives and various employee benefits including health insurance, 401(k) matching, tuition reimbursement, and paid time off.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to dynamic demands.
• Exceed customer expectations through empathy and encouragement.
• Manage the life cycle of loans including collections activities.
• Educate customers on optional insurance products.

Skills

Sales experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing forlife’sexpenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewardingprofessional development andadvancement opportunitiesin a dynamic and supportiveenvironment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timelyand efficient service
• Exceed customer expectations through ease,empathyand encouragement, delivering results related to individual and branch goals
• Develop newconnections andmaintainonesby engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities whilemaintainingcompliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email,chatand our in-house systems
• Exhibitpassion for achievement, bringing an internal drive to succeed andgoal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans,termsand their options

Requirements

• High SchoolDiplomaorGED

Preferred

• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Location

On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Who we Are

A career withOneMainoffers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave asdeterminedby state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

PAY: Target base salary range is $18.00-$22.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well‑being of hardworking Americans. Since 1912,we’velooked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other productshelppeople borrow better and work toward a brighter future. In ourmore than1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be – in person, by phone and online. At every level,we’recommitted to an inclusive culture, careerdevelopmentandimpacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’snever been a better time to shine withOneMain.