Loan Sales Specialist

3M HEALTHCARE; Hemet (CA); On-site; USD 26,174 - 30,996; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Holdings, Inc. is seeking Loan Sales Specialists to empower customers by listening to their needs and providing access to friendly, fast, and affordable financing.

The role is on-site in Hemet, California, with a Monday–Friday schedule and occasional extended hours, including Saturdays. Base pay ranges from $19 to $22.50 per hour, plus a performance-based compensation program.

Qualifications

• High School Diploma or GED.
• Bilingual – Spanish (preferred).
• Preferred: Sales, Collections or Customer Service experience.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and in‑house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal‑oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Bilingual Spanish

Education

High School Diploma or GED

Job description

Job Overview

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success.

Target base salary range is $19‑22.50, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

The schedule for this position is Monday‑Friday during standard business hours, with some extended hours during the week as needed which may include Saturday. Location: On site.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and in‑house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal‑oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Qualifications

• High School Diploma or GED.
• Bilingual – Spanish (preferred).
• Preferred: Sales, Collections or Customer Service experience.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances.
• Up to 4% matching 401(k).
• Employee Stock Purchase Plan (10% share discount).
• Tuition reimbursement.
• Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date).
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• Paid holidays (7 days per year, based on start date).
• Paid volunteer time (3 days per year, prorated based on start date).

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.