Loan Sales Specialist

OneMain Financial Careers; Glen Burnie (MD); Sur place; USD 28 000 - 32 000; Plein temps

Avantages offerts par ce poste

Health benefits and Wellness options

401(k) match up to 4%

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Résumé du poste

OneMain Financial seeks a Loan Sales Specialist to help customers access affordable financing for life’s expenses. On-site in Glen Burnie, MD, Monday–Friday with some extended hours. Base salary $20–$23/hour plus incentive programs based on performance.

Opportunities for professional growth and advancement within a supportive team. Responsibilities include engaging customers across channels, managing loan lifecycles, and educating clients on loan options and insurance products.

Qualifications

• High School Diploma or GED.
• Bilingual Spanish preferred.
• Sales, collections or customer service experience preferred.

Responsabilités

• Multitask and adapt to dynamic demands while delivering timely service.
• Exceed customer expectations through empathy and assistance to achieve branch goals.
• Engage customers throughout the loan process and present tailored solutions based on needs.
• Manage the life cycle of loans, including collections activities, while complying with laws and regulations.
• Communicate with customers and other departments via phone, email, chat, and in-house systems.
• Demonstrate achievement mindset and goal-oriented attitude.
• Educate customers on optional insurance products and explain loan terms and options.

Connaissances

Bilingual - Spanish

Customer service

Formation

High School Diploma or GED

Description du poste

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

Target base salary range is $20.00-$23.00, which is based on various factors including skills and work experience. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements

• High School Diploma or GED

Preferred

• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Location

On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Who we Are

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain. #OMHTF