Loan Sales Representative - Lufkin, TX

1st Franklin Financial Corporation; Lufkin, Northern (TX, KY); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Bonus potential

Medical

Dental

Vision

401(k)

Paid time off

Paid holidays

Volunteer time

Job summary

1 st Franklin Financial Corporation seeks a Loan Sales Representative to engage customers, understand their needs, and promote branch products and services. The role collaborates with the Branch Manager and staff to deliver an exceptional customer experience and drive loan sales.

The position emphasizes professionalism, patience, and a results-driven approach while ensuring compliance with regulations and confidentiality. On-site work at the branch is required.

Qualifications

• On-site branch work is an essential function.
• Ability to meet licensing requirements of various States and Federal regulators.
• Demonstrate the ability to analyze relevant information and apply judgment.
• Maintain confidentiality of business and personal information.

Responsibilities

• Recommend products and services to meet branch sales goals and customer expectations.
• Market branch products to customers and potential customers.
• Conduct collection calls to arrange payment on customer accounts.
• Originate new loans with new and existing customers.
• Develop knowledge of credit underwriting methods and sales tools.
• Ensure customer information is correct and interactions are documented.
• Meet or exceed branch and individual goals.
• Engage customers to identify needs and respond promptly.
• Build internal and external relationships.
• Maintain customer confidentiality and privileged information.
• Adhere to all 1FFC policies and procedures.
• Comply with all State and Federal regulations.
• Exhibit knowledge of all 1FFC products.
• Seek additional opportunities and responsibilities.

Skills

Interpersonal relationship skills

Analytical ability

Action oriented

Results oriented

Education

High School Diploma or equivalent

Licensing requirements (States & Federal regulators)

Tools

MS Office Suite

Job description

Join the 1 st Franklin team as a Loan Sales Representative.

This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Loan Sales Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The LSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner.

Principal Accountabilities and Key Activities

• Recommends product and services to support individual, branch sales goals, and customer expectations
• Markets branch products and services to customers and potential customers
• Conducts assigned collection calls of customer accounts to arrange payment
• Seeks opportunities to originate new loans with new and existing customers
• Develop knowledge of credit underwriting methods and sales tools
• Ensures customer information is correct and documents interactions
• Consistently meets or exceeds branch and individual goals
• Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner
• Builds internal and external relationships
• Ensures customer confidentiality and privileged information is maintained
• Adheres to all 1FFC policies and procedures dialogues
• Complies with all State and Federal regulations
• Exhibits knowledge of all 1FFC products
• Seeks additional opportunities and responsibilities

Education, Qualifications and Experience

• High School Diploma or equivalent
• Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances)
• Ability to meet current Licensing requirements of various States and Federal regulators
• Demonstrate the ability to analyze relevant information and apply individual judgment
• Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
• Ability to maintain confidential business and personal information
• Action and result focused
• Proficient with MS Office Suite products
• Possess a valid driver's license and the ability to operate an automobile

About Us

1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees.

Benefits include the following:

• competitive pay
• bonus potential
• medical
• dental
• vision
• 401(k)
• paid time off
• paid holidays
• paid volunteer time

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