Loan Sales Representative - Lufkin, TX

1ffccareers; Lufkin (TX); On-site; USD 38,000 - 56,000; Full time

Job summary

1st Franklin Financial Corporation is seeking a Loan Sales Representative to work onsite at a branch in Texas. You will use interpersonal skills and business knowledge to meet customer needs, build relationships, and drive product adoption.

In this role you will interview customers professionally, comply with regulations, and collaborate with the Branch Manager to achieve sales targets while maintaining confidentiality of information.

Qualifications

• Strong interpersonal relationship skills across diverse settings.
• Excellent verbal and written communication.
• Ability to analyze information and apply judgment.
• Proven action- and result-focused mindset.
• Ability to maintain confidentiality.

Responsibilities

• Recommend products and services to meet branch sales goals and customer needs.
• Market branch offerings to customers and prospects.
• Conduct collections calls to arrange payments.
• Source opportunities to originate new loans with customers.
• Develop knowledge of credit underwriting methods and sales tools.
• Ensure customer information is accurate and interactions are documented.
• Meet or exceed branch and individual goals.
• Identify customer needs through dialogues and respond promptly.

Skills

Interpersonal skills

Communication (verbal & written)

Analytical thinking

Action-oriented

Confidential information handling

Education

High School Diploma

Tools

MS Office

Job description

Join the 1st Franklin team as a Loan Sales Representative.

This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Loan Sales Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The LSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner.

Principal Accountabilities and Key Activities

• Recommends product and services to support individual, branch sales goals, and customer expectations
• Markets branch products and services to customers and potential customers
• Conducts assigned collection calls of customer accounts to arrange payment
• Seeks opportunities to originate new loans with new and existing customers
• Develop knowledge of credit underwriting methods and sales tools
• Ensures customer information is correct and documents interactions
• Consistently meets or exceeds branch and individual goals
• Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner
• Builds internal and external relationships
• Ensures customer confidentiality and privileged information is maintained
• Adheres to all 1FFC policies and procedures dialogues
• Complies with all State and Federal regulations
• Participates in personal development
• Exhibits knowledge of all 1FFC products
• Seeks additional opportunities and responsibilities

Education, Qualifications and Experience

• High School Diploma or equivalent
• Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances)
• Ability to meet current Licensing requirements of various States and Federal regulators
• Demonstrate the ability to analyze relevant information and apply individual judgment
• Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
• Ability to maintain confidential business and personal information
• Action and result focused
• Strong communication skills (verbal / written)
• Proficient with MS Office Suite products

Desirable

• Possess a valid driver's license and the ability to operate an automobile

About Us

1st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.