Loan Processor Trainee - (Pulte Mortgage)

Pulte Mortgage; Denver (CO); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Paid holidays

PTO (paid time off)

401(k) Plan

Medical, dental, and vision insurance

Disability and life insurance

Tuition reimbursement

Parental leave

Job summary

Pulte Mortgage in Denver, CO is launching a Mortgage Banking Training Program to prepare you for a future Loan Processor role. The program combines online classroom learning with mentorship and job shadowing to develop the skills needed for processing loans.

You’ll gain exposure to the mortgage application process, learn investor guidelines, and collaborate with underwriting and sales teams to complete loan files.

Qualifications

• 1 year of experience in a customer service role or equivalent
• Bilingual Spanish preferred
• Ability to multi-task and maintain detail
• Dedicated workspace and reliable internet for remote work
• High school diploma or equivalent

Responsibilities

• Process and prepare purchase mortgage loans (FHA, VA, Conventional, USDA)
• Verify accuracy and adherence to investor guidelines for submissions
• Provide consistent communication on loan status to customers
• Maintain quality work in a fast-paced environment
• Multi-task using multiple computer screens and software
• Use critical thinking and problem-solving to process loans
• Cultivate relationships with peers as a mentor
• Proficiency with Microsoft Office Suite
• Performs other duties as assigned

Skills

Excellent customer service

Excellent communication

Organization

Multi-tasking

MS Office Suite

Multiple computer systems

Bilingual Spanish

Education

High school diploma or equivalent

Tools

MS Office Suite

Computer systems

Job description

Providing lending services to help our customers achieve their dream of homeownership. At Pulte Mortgage, we’re more than a lender—we’re a team driven by purpose. Since 1972, we’ve helped over 700,000 families finance their dream homes through innovative lending solutions and a commitment to doing the right thing. As a wholly owned subsidiary of PulteGroup, we offer a people-first culture rooted in collaboration, integrity, and daily positivity. Join us in Denver, CO, and be part of a company recognized by Fortune and Great Place to Work for building meaningful careers, supporting community impact, and creating a workplace where you can thrive.

Are you looking to kick-start a new career and do so in a fun, diverse, exciting, and fast‑paced environment!? Pulte Mortgage (a subsidiary of PulteGroup) is looking for energetic and motivated individuals who are ready to take the first step in building a long‑term and rewarding mortgage career! Come be a part of an organization that fosters and encourages diversity, equity, and inclusion, where we not only celebrate successes at work, but successes in life.

NO MORTGAGE EXPERIENCE - NO PROBLEM! Our next Processing Mortgage Banking Trainee Program starts on October 21, 2026!

• BI-LINGUAL IN SPANISH HIGHLY PREFERRED!***

What is the Mortgage Banking Training Program?

Our Mortgage Banking Training full‑time, paid training program is a unique and specialized training and development program to prepare candidates for a rewarding career in the mortgage industry. The training will provide you with a greater understanding of the overall residential mortgage loan process, which will lead to a full‑time, Loan Processor position.

Our mortgage loan processors collaborate with customers, underwriting, and our sales team to make the dream of homeownership possible by gathering and analyzing documents to make a complete loan file. This includes reviewing paystubs, bank statements, credit reports, and a variety of other documents based on each customer’s unique situation. If organization and customer service are your strong suit, then a career with Pulte Mortgage is right for you!

TRAINING:

• Consists of a combination of online classroom learning, mentorship, and job shadowing.
• Learn about the mortgage application process, various loan products, and investor guidelines and regulations.
• Provides employees with knowledgeable and dedicated support upon training completion.
• Instructor-guided mortgage systems and applications training

What You’ll Bring

• Excellent customer service skills
• Excellent written and oral communication skills
• Ability to work in a fast‑paced environment and while maintaining attention to detail
• Ability to multi‑task and meet deadlines
• Proficiency with MS Office Suite
• Ability to work with multiple computer systems

LOAN PROCESSOR JOB SUMMARY:

Primarily responsible for performing functions relative to the processing, underwriting and closing of residential mortgages.

DUTIES AND RESPONSIBILITIES:

• Process and prepare purchase mortgage loans (FHA, VA, Conventional, USDA)
• Verifies accuracy and adherence to investor guidelines of all documents required for a complete submission to Underwriting.
• Excellent customer service skills, along with professional written and oral communication skills
• Provides consistent communication on loan status to customers to ensure a smooth mortgage transaction.
• Ability to maintain quality work in a fast‑paced environment.
• Capacity to multi‑task using multiple computer screens and software programs.
• Successfully use critical thinking and problem‑solving skills to process loans.
• Cultivate relationships with peers as a peer mentor
• Proficiency with Microsoft Office Suite
• Performs other duties as assigned

REQUIREMENTS FOR TRAINEE PROGRAM APPLICANTS

• At least 1 year of experience in a customer service role, including professional/military experience, internships, or school leadership positions.
• Bilingual Spanish skills highly preferred.
• Ability to multi‑task and good attention to detail
• Dedicated workspace in a distraction‑free environment and reliable internet connection to allow for remote work.
• High school diploma or equivalent.

Salary Range: starting pay of $24.04 hourly. This position will also be eligible for monthly incentives upon on the successful completion of the required training and based on defined performance objectives.

In addition to up to 9 paid company holidays per year, employees are eligible for up to 6 days of sick pay. Moreover, eligible employees with less than 10 years of service can accrue up to 17 PTO days per year (and up to 22 PTO days per year upon 10 or more years of service). Employees are eligible to participate in the Company’s 401(k) Plan. Employees (and their eligible dependents) are eligible for medical, dental, and vision insurance coverage. Employees are covered by company‑paid disability, basic life insurance and parental leave. Voluntary insurance coverage options, including critical illness, accident, and hospital indemnity, are also available. In addition, the Company offers an Employee Assistance Program and tuition reimbursement (as applicable). Employees may also be eligible for state required benefits such as paid family and medical leave insurance and/or paid sick time as applicable.

This position will be posted through September 28 2026.

PLEASE NOTE: this position is a hybrid work arrangement - both in office and work from home.

SCHEDULE:

Our core business hours are 7am -- 6pm MST. Schedules depend on the team/geographic area to which you are ultimately assigned, and specific schedules cannot be guaranteed and are subject to change. Overtime is a frequent requirement in these roles during busy times of the year. NOTE: During training -schedule will be 8am -5pm MST.

At time of hire - Must reside in Colorado.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.

All employees must be committed to fair and nondiscriminatory lending, in conformity with the Equal Credit Opportunity and Fair Housing acts, and to compliance with all applicable laws, regulations and company policies. Employees must act responsibly in their efforts to provide financial services to Pulte customers and to provide support to Pulte's core purposes.

All offers of employment are contingent upon clear results of a comprehensive pre‑hire background check including credit, criminal, education and employment.

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