Loan Processor – Originations

Fay Servicing; Tampa (FL); Hybrid; USD 47,000 - 61,000; Full time

Job summary

An established industry player is seeking a detail-oriented Loan Processor to join their dynamic team. This role is pivotal in ensuring the timely and accurate processing of loans, from application to pre-closing. The ideal candidate will have a strong background in residential mortgage processing, with a proven ability to manage high volumes efficiently. You'll be the primary contact for borrowers and vendors, ensuring compliance and accuracy throughout the loan process. Join a company that values innovation and customer service, and be part of a supportive team that prioritizes your growth and success.

Benefits

Medical, Dental, and Vision Insurance

Company Paid Life Insurance

Disability and Pet Insurance

401k with Employer Matching

3 Weeks Paid Time Off (PTO)

Paid Holidays

Wellness Initiatives

Employee Assistance Program

Hybrid Work Schedule with Remote Flex Days

Qualifications

• 3+ years’ experience in loan processing within the residential mortgage industry.
• Strong knowledge of mortgage loan products and guidelines.

Responsibilities

• Manage the collection and verification of borrower documentation.
• Ensure compliance with internal, investor, and regulatory guidelines.

Skills

Loan Processing

Fannie Mae Guidelines

Freddie Mac Guidelines

FHA Guidelines

VA Guidelines

RESPA Knowledge

TIL Knowledge

TRID Knowledge

Communication Skills

Time Management

Education

High School Diploma/GED

Tools

Encompass (LOS)

Automated Underwriting Systems (AUS)

MS Word

MS Excel

MS Outlook

Job description

Founded in early 2008, Fay Servicing is committed to providing innovative servicing solutions for both residential and business purpose loans. As a specialty mortgage servicer who sees the customer behind every loan, we understand that our customers are not loan numbers — they’re homeowners.

Before founding our company, we conducted an exhaustive analysis of the mortgage servicing industry and gained valuable insight into the problems facing mortgage servicers and their customers. With that insight, we set out to build a different kind of servicing company from the ground up.

Join us on Our Journey

Come join us on our journey to serve our customers and be the leader in our industry! We are currently looking for a Loan Processor - Originations to join our team!

Reporting to Originations Leadership, this position is responsible for the timely and accurate processing of non-QM and investor loans originated by the Loan Officers. From application to pre-closing, this role manages the collection, verification, and organization of all necessary borrower and property documentation. Responsibilities include ordering appraisals, completing title work, verifying borrower income and employment, ensuring valid homeowners insurance, and conducting fraud reviews and compliance checks.

This role ensures accurate entry and verification of loan data within the Loan Origination System (LOS), confirming compliance with internal, investor, and regulatory guidelines. It also acts as a primary contact for borrowers and third-party vendors throughout the loan process.

Qualifications include:

• High School Diploma/GED required
• 3+ years’ experience in loan processing within the residential mortgage industry
• 1+ years’ experience in a high-volume processing environment, with a demonstrated ability to fund 25+ loans per month
• Strong knowledge of Fannie Mae, Freddie Mac, FHA, and VA loan products and guidelines
• In-depth understanding of RESPA, TIL, and TRID regulations and disclosure requirements (GFE, LE, CD)
• Familiarity with Automated Underwriting Systems (AUS), such as Desktop Underwriter (DU) and Loan Prospector (LP)
• Proficiency with Encompass (LOS)
• Solid skills in MS Word, Excel, and Outlook
• Strong verbal and written communication skills
• Ability to review and interpret personal and business tax returns
• Strong interpersonal and analytical skills
• Sound decision-making abilities and judgment
• Strong time management and prioritization skills
• Client-focused with results-oriented approach
• High precision, attention to detail, and consistency
• Flexible, adaptable, and quick learner
• Ability to collaborate and guide team members

Submit Your Resume to Learn More

Featured Benefits

• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance
• Disability and Pet Insurance
• 401k with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Paid Holidays
• Wellness Initiatives
• Employee Assistance Program
• Hybrid Work Schedule with Remote Flex Days

Compensation

• Annual salary range: $47,507.20 - $60,008.00
• Monthly incentive eligibility

Fay Cares!

The Fay-Constructive Foundation supports community initiatives, focusing on education, poverty alleviation, and support for military and first responders, funded by employee contributions.

Fay values diversity and inclusion, ensuring all employees feel respected and have equal opportunities. We are an equal-opportunity employer and participate in E-Verify. For more info, visit www.dhs.gov/E-Verify.

We are committed to complying with employment laws. For your rights, see the Know Your Rights notice from the Department of Labor.