Loan Processor

ReliefWeb; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A nonprofit financial institution is seeking a Loan Processor to handle loan applications primarily for refugees and immigrants. Responsibilities include verifying document accuracy and providing applicant support. The position is remote and offers competitive benefits, including paid time off and medical insurance. Ideal candidates should have banking experience and strong analytical skills.

Benefits

10 sick days

20-25 paid time off days

Medical and dental insurance

403b retirement savings plan

Employee Assistance Program

Qualifications

• 2+ years of professional work experience in banking/financial services preferred.
• High degree of professional integrity; ability to maintain confidentiality.
• Ability to work independently and be flexible in a fast-paced environment.

Responsibilities

• Review online loan applications for completeness and accuracy.
• Provide application support to applicants and referring counselors.
• Collaborate with management and programs to ensure timely financial reporting.

Skills

Banking/financial services experience

Analytical skills

Organizational skills

Interpersonal skills

Detail-oriented

Education

4-year degree in related field

Tools

MS Word

Excel

Job description

Join to apply for the Loan Processor role at ReliefWeb

USA

Job Overview: CEO is a subsidiary of the International Rescue Committee and a non-profit financial institution that offers accessible, small-dollar consumer and microenterprise loans primarily to refugees, immigrants and other traditionally financially-excluded communities. CEO makes its loans through partnerships with trusted community-based organizations that offer financial education and other asset-building services.

The Loan Processor has a primary responsibility for reviewing required documents and verifying the accuracy and completeness of all loan applications. This will require independent financial analysis to prepare applications for underwriting and may also include direct contact with applicants and/or their referring financial counselors.

CEO is rapidly expanding nationally and offers opportunity for career growth. 10% - 15% of each week may be spent gaining experience across any of CEO’s core operational areas – including customer service, project design, curriculum/resource development, grant and donor support, communications, partnerships or monitoring and evaluation.

Major Responsibilities

• Review online loan applications for completeness and data quality accuracy
• Review applicants’ credit, income, banking and budget to prepare applications for underwriting
• Ensure customer demographics and application reports are accurate and in compliance with all donor restrictions
• Provide application support to applicants directly and/or through referring counselors
• Assist Loan Officer with requests and tasks needed to complete and process applications
• Evaluate application process and implement improvements to the process workflow in close collaboration with Operations team
• Work in close collaboration with management, programs, and finance teams to ensure timely submission of high-quality financial reports to CEO or donors per scheduled due dates and/or contractual obligations
• Provide administrative support and backfill gaps as needed across departments
• Support key initiatives, pilot projects, trainings, research and other capacity-building efforts
• Other related duties as assigned

Job Requirements

• Experience in banking/financial services industry; 4-year degree in related field strongly preferred
• 2+ years professional work experience; in banking/financial services industry preferred
• High degree of professional integrity; ability and commitment to maintain confidentiality of sensitive data
• Solid organizational skills: detail-oriented, ability to multi-task, set priorities, and meet deadlines
• Ability to work independently, be flexible and work well under pressure in a fast-paced team environment
• Excellent analytical and mathematical skills
• Good interpersonal skills: ability to work effectively in varied global environments and contexts.
• Solid Computer skills: MS Word, Excel, other financial related software strongly preferred
• Fluency in Ukrainian strongly preferred; fluency in Arabic, Spanish, or Swahili also of interest

Working Environment: This is a remote position that can accommodate candidates in any U.S. State. The majority of the workday is at a computer terminal. While remote, the position may require travel to conferences or in-person team meetings, estimated to be less than 5% time.

Compensation: $25 - $30. Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.