Loan Processor

UWMcareers; Pontiac (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off (PTO)

Promotion and growth opportunities

Comprehensive health benefits

Weekly paychecks

Gym access

Fruit and drinks

Wellness area with onsite services

Job summary

United Wholesale Mortgage in Pontiac, MI is seeking an entry-level Operations Specialist to support data entry, document handling, and loan-verification tasks. The role emphasizes client-facing calls and accurate processing in a fast-paced office setting.

You will join a collaborative team, with strong onboarding and opportunities for career development as you gain mortgage industry knowledge and system experience.

Qualifications

• Entry-level role requiring basic data entry and communication skills.
• No mortgage experience required.
• Comfortable with technology and dual monitors.
• Able to multitask and adapt to change.
• Positive attitude with willingness to learn.
• Experience in a professional or office setting is a plus.

Responsibilities

• Entering data
• Splitting and labeling loan packages
• Ordering verifications of income
• Verifying Social Security Numbers
• Indexing of loan conditions
• Ordering and uploading documents
• Loan verification
• Submitting summary report reviews
• Reviewing state and federal compliance
• Handling inbound and outbound calls

Skills

Data entry

Customer service

Phone communication

Multitasking

Attention to detail

Tech-savvy

Professional demeanor

Willingness to learn

Experience in professional/office

Education

High school diploma or equivalent

Tools

Dual monitors

Job description

Role: Entry Level - Operations Specialist

LOCATION: On-site in Pontiac, MI

SCHEDULE: Full-time, Monday–Friday, 8-hour shift

This is an entry-level client service-based opportunity designed for individuals who are eager to begin their career, develop new skills, and contribute to a supportive, team-focused culture. If you are someone who enjoys working in a collaborative environment and is looking for an engaging workplace where you can grow and build your career, then look no further! If these details describe what you are looking for in your next career move, we’d love to connect with you as UWM is seeking positive, detail-oriented individuals to join our team as Operations Specialists.

WHAT’S IN IT FOR YOU

• Opportunities for career growth and development with free training, job shadowing, internal transfer pathways and mentorship programs
• Consecutive tenure-based pay increases
• Strong, collaborative, friendly and social environment where you can find your fit

This position is not eligible for employer-sponsored work authorization, either now or in the future. Applicants must be authorized to work in the United States without employer sponsorship.

WHAT YOU WILL BE DOING

• Entering data
• Splitting and labeling loan packages
• Ordering verifications of income
• Verifying Social Security Numbers
• Indexing of loan conditions
• Ordering and uploading documents
• Loan verification
• Submitting summary report reviews
• Reviewing state and federal compliance
• Handling inbound and outbound calls

WHAT WE NEED FROM YOU

Must Have Qualifications

• High school diploma or equivalent
• No Mortgage experience necessary
• Comfortable with technology (experience using dual monitors)
• Process oriented
• Comfortable talking with clients over the phone
• Ability to multitask and adapt to change
• Positive attitude and willingness to learn
• Strong attention to detail
• Experience in a professional or office setting

THE PLACE & THE PERKS

United Wholesale Mortgage is firmly committed to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

• Paid time off (PTO)
• Promotion and growth opportunities offered
• Comprehensive health, dental and vision benefits offered
• Weekly paychecks
• Free 24/7 gym
• Complimentary fruit and drinks
• Wellness area, including an onsite urgent care, full-time massage therapist and hair salon

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer.