Loan Process Assistant & Client Experience Partner

Paramount Residential Mortgage Group - PRMG Inc.- NMLS Id 75243; Tampa (FL); On-site; USD 42,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Short-term and long-term disability

Health Savings Account (HSA) and FSA

401(k) after 60 days eligibility

Job summary

Paramount Residential Mortgage Group in Tampa, FL is seeking a Sales Assistant to support the Loan Officer from application through closing. You will collaborate with processors and applicants to ensure a smooth, customer-focused experience.

The role emphasizes strong communication, attention to detail, and the ability to manage loan documentation within our LOS. Full-time employment includes a comprehensive benefits package and eligibility for 401(k) after 60 days.

Qualifications

• Minimum 1–2 years of operations and drawing loan docs.
• Strong interpersonal-communication and business-relationship skills.
• Detail oriented with strong organizational and follow-through skills.
• Excellent analytical, written communication and verbal communication skills.
• Technologically proficient.
• High school diploma or equivalent.

Responsibilities

• Manages all clerical tasks to facilitate timely loan closings as directed.
• Maintain current, valid NMLS appointment and appropriate State licensing in good standing.
• Assigns loan files.
• Maintains document mailing/conversation log in LOS as directed.
• Splits and stacks loan docs.
• Provides overflow doc drawing support as needed or directed by supervisor.
• Departmental filing.
• Performs VOE, VOM, VOD functions.
• Other duties as assigned.

Skills

Interpersonal communication

Verbal communication

Written communication

Detail oriented

Organizational skills

Customer service

Technological proficiency

Team collaboration

Education

High school diploma or equivalent

Tools

LOS (Loan Origination System)

Job description

Paramount Residential Mortgage Group in Tampa, FL is seeking a Sales Assistant to support the Loan Officer from application through closing. You will collaborate with processors and applicants to ensure a smooth, customer-focused experience.

The role emphasizes strong communication, attention to detail, and the ability to manage loan documentation within our LOS. Full-time employment includes a comprehensive benefits package and eligibility for 401(k) after 60 days.