Loan Post Close Specialist I

First Interstate; Billings (MT); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off

Child Care Assistance

Exercise reimbursement

Job summary

First Interstate Bank in Billings, MT is seeking a Loan Post Close Specialist I. You will review post-closing mortgage and loan documents to confirm completeness and collateral perfection, ensuring policy adherence and timely processing.

The role interfaces with Loan Originators, Closers, and customers to clear exceptions. Ideal candidates will have 1–3 years in a financial institution, knowledge of collateral, and strong Excel/word processing skills.

Qualifications

• Requires high school diploma or GED; a bachelor’s degree is preferred.
• 1–3 years in a financial institution, including collateral control and post-closing operations.
• Experience perfecting titled vehicles is a plus.

Responsibilities

• Validate image, scan quality, and completeness of loan files.
• Perform post-close reviews to ensure collateral terms are met.
• Resolve loan document issues with originators, closers, third parties, and customers.
• Enter, update, and monitor exceptions in the bank’s system for escrow taxes and insurance.
• Perfect all types of collateral and review related title/insurance documents.
• Process trailing documents and clear exceptions through the tickler process.
• Review paid notes for cross-collateralization and ensure accuracy.

Skills

Excel

Word

Outlook

Self-starter

Communication

Interpersonal skills

Deadline adherence

Problem solving

Policies & procedures

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

This position is located at our Great West Center in Billings, MT.

What’s Important To You

We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.

• Generous Paid Time Off (PTO) in addition to paid federal holidays.
• Child Care Assistance Program for eligible dependent(s).
• Exercise reimbursement program for employees.
• The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.

Summary

The Loan Post Close Specialist I is responsible for the post-closing review of Consumer, Commercial, and Specialty loans to ensure all documents and perfection requirements have been met, and that the Bank's position and security interest has been satisfied following Bank policy and procedures. This position will review a wide variety of loan and line products from simple to complex transactions and meeting completeness, turn time, and accuracy requirements dictated by established service level agreements.

Essential Duties And Responsibilities

• Validates image, scan quality, and completeness of the physical copies of original loan files and actively maintains file storage and organization.
• Performs the post close review function, insuring that loan documents comply with collateral terms of the approval.
• Works with the Loan Originators, Loan Closing Specialists, third parties, and customers to resolve loan document issues and to clear documentation exceptions within the appropriate time periods.
• Inputs, updates, and monitors exceptions on the Bank’s exception system for escrow taxes and insurance.
• Perfects all types of collateral.
• Reviews UCC filings and releases, recorded mortgages, vehicle titles, and flood and hazard insurance assignments processes.
• Processes trailing documents, reviews, and clears exceptions as appropriate through the tickler process.
• Process all paid notes, secured and unsecured, checking for any cross-collateralization.
• Contacts internal and external sources in order to proactively clear existing exceptions with assistance.
• Performs post-closing activities in a timely and accurate manner.
• Reviews final title policies to ensure accuracy per established policy and procedure.
• Works with Loan Review during audits regarding loan document questions, tickler monitoring, and exceptions.
• Assists the Banking Center and Relationship Manager personnel with questions and information requirements.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills And Abilities

• Personal computer skills with demonstrated knowledge of Microsoft Excel, Word, and Outlook.
• Self-starter and works with minimal direction.
• Good verbal and written communication skills.
• Possesses interpersonal skills and team orientation.
• Ability to meet deadlines.
• Ability to appropriately elevate issues requiring problem-solving and decision-making.
• Ability to read, interpret, and apply policies and procedures related to loan servicing.
• Ability to work with basic mathematical concepts.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate and percent.
• Ability to solve practical problems and deal with a variety of variables.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Accepts shared ownership and accountability for results.
• Strong knowledge of titled collateral for vehicles

Education And/Or Experience

• High School Diploma or General Education Degree (GED) required
• Bachelor's Degree preferred
• 1-3 years experience in a financial institution to include collateral control and post-closing operational experience preferred
• 1-3 years experience perfecting titled vehicles. preferred

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

• Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently
• Lifting - Occasionally (up to 10 lbs)
• Sitting - Frequently
• Overtime - Subject to business need
• Noise Level - Moderate
• Typical Work Hours - M-F (8-5)
• Regular and Predictable Attendance - Required