Loan Policy Officer

Cache Valley Bank; Logan (UT); On-site; USD 42,000 - 60,000; Full time

Job summary

Cache Valley Bank is seeking a detail-oriented Credit Administration Associate to support non-mortgage lending activities. You will review loan data for compliance and work with loan officers and staff to resolve issues, while maintaining high internal customer service standards.

Responsibilities include clearing errors, assisting in loan reviews, and coordinating with the credit administration team. Travel and overtime may be required as part of occasional assignments.

Qualifications

• Experience not required; lending experience preferred.
• Must be a self-starter and able to work independently within 90 days.
• Clear, accurate, cordial communication via email and reliable follow-through.

Responsibilities

• Review loan data for compliance and oversee corrective actions.
• Assist in clearing loan errors with the lending team.
• Address and clear loan exceptions.
• Assist in pre- and post-loan review.
• Serve as a resource to lending staff to resolve issues.
• Coordinate activities with other credit administration members.
• Participate in ongoing training and assessments as needed.
• Occasional travel and overtime may be required.

Skills

Self-starter

Clear communicator

Excel reporting

Problem solving

Attention to detail

Team player

Ethical standards

Customer service

Lending experience

Sparak banking

Microsoft Excel

Microsoft Office

Tools

Microsoft Excel

Microsoft Office

Job description

DEFINITION:

• Works jointly with other loan administrative members to ensure safety and soundness in all non-mortgage lending activities.
• Understand and apply loan, accounting, coding, and operations policy to individual credit
• Communicate findings on loans and working with loan officers, lending assistants, and others involved in the credit origination and credit administration functions.
• Critical responsibility of loan data
• Follow up on delegated assignments in an autonomous fashion
• Maintain a very high level of service to our internal customers
• Identify areas where the credit administration process can be improved and communicate ideas and findings to supervisor

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Review loan data for compliance, ensure adequate corrective action and oversight are provided
• Assist in clearing of loan errors through the responsible lending team
• Address and clear loan exceptions
• Assist in pre and post-loan review
• Be a resource to all lending staff to understand and resolve problems in all phases of lending within the bank.
• Accept and act on special assignments made by the supervisor, CCO or Bank Presidents
• Coordinate all activities with other members of credit administration
• Ongoing training and assessments according to need
• Occasional travel as required
• Occasional overtime is required
• Must be very familiar with Cache Valley Bank's credit policy
• Must work toward being on his or her own after 90 days and be capable of resolving loan documentation issues with lending teams through collaboration and interaction with the lending teams, compliance officers and with leadership within credit administration

KNOWLEDGE, SKILLS AND ABILITIES:

• Experience not necessary; prior lending experience preferred
• Must be a self-starter and capable of working individually within 90 days
• Communicate clearly, accurately and cordially through email and a desire to follow through on every assignment

• Ability to build simple worksheets and reports in Excel and other Microsoft Office products
• Must have problem solving skills
• Knowledge of loan documentation experience is helpful but not required
• Sparak banking system experience
• Excellent customer service skills, outgoing, able to tactfully resolve issues as they arise
• Detail oriented, accurate and efficient
• Team player who also displays individual initiative
• Maintain the highest ethical standards as defined by Cache Valley Bank's vision and values