Loan/Pawn Associate

Lending Bear; Palatka (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

LendingBear in Palatka, FL is seeking an Associate to be the first point of contact for customers in our store. You will provide information on products and services, complete sales transactions, and process returns.

You may respond to customer concerns, assist with past-due collections, and ensure excellent service. Must be 21+, eligible to work in the USA, and able to pass background checks and drug tests. Regular attendance and schedule adaptability are required. No degree required.

Qualifications

• Interacting with customers to provide information about products and services.
• Completing sales transactions and processing returns.
• Responding to customer complaints and supporting collections when needed.
• Ensuring customer satisfaction and accurate record-keeping.

Responsibilities

• Provide information about products and services to customers.
• Complete sales transactions and process returns.
• Respond to customer complaints and assist with collections as needed.

Skills

Customer interaction

Sales transactions

Customer complaints handling

Collections

Returns processing

Job description

At LendingBear we are a big family! We offer a happy place to work with never-ending opportunities. We provide careers, not just jobs, and promote Senior Leadership exclusively from within. This is the last job interview you’ll ever be a part of and the last job you’ll ever have! No degree required, just good honest people ready to train and take over!

The Associate is responsible for interacting with customers on behalf of the organization. They are the first and primary form of contact within the store. They provide information about our products and services, complete sales transactions, respond to customer complaints, pursue past due collections, and process returns.

Must be 21, eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, reference check, and drug test. Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required. Must meet all applicable state and local regulatory requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.