Loan Partner II

NFM Lending; Southern Pines, Pinehurst (NC, NC); On-site; USD 25,000 - 28,000; Full time

Job summary

NFM Lending in Southern Pines, NC seeks a Loan Partner II to provide advanced licensed support to loan originators, preparing borrower files and coordinating with underwriters for timely submissions.

You will assist with pre-approvals, manage documentation, and engage in business development activities with referral partners, while maintaining strong customer service and compliance.

Qualifications

• High school diploma or equivalent is required.
• Two years mortgage industry experience (processing/originating/loan support) preferred.
• Active MLO license in good standing is required.
• Knowledge of mortgage products, investor guidelines, and compliance.
• Excellent communication, organization, and ability to manage multiple files.

Responsibilities

• Complete loan applications with accurate borrower information and compliance.
• Collect and organize borrower documentation for underwriting.
• Submit loan files to processing with disclosures and docs.
• Assist in presenting product options to borrowers under supervision.
• Maintain CRM/database records of borrower and referral partner communication.

Skills

Communication

Organization

Customer service

Teamwork

Attention to detail

Education

High school diploma or equivalent

Business-related degree preferred

Tools

Microsoft 365

Loan origination software

Job description

Job Details

Job Location: Southern Pines NC NC702 - Pinehurst , NC 28374

Position Type: Full Time

Salary Range: $17.79 - $20.20 Hourly

The Loan Partner II provides advanced licensed support to Loan Originators by preparing borrower files, assisting with pre-approvals, coordinating with underwriters, and ensuring accurate, timely submission of loan packages to processing. This role also supports business development through coordination with referral partners, client communication, and marketing activities to ensure a seamless borrower experience.

Licensure Requirement: Loan Partner IIs must hold and maintain an active Mortgage Loan Originator (MLO) license in the state(s) where they conduct business.

SAFE Act Notice: Licensed Loan Partner IIs may originate loans, take applications, discuss loan terms, and carry a pipeline in accordance with state and federal regulations.

Qualifications

• High school diploma or equivalent required; college degree in business or related field preferred.


• Two years of mortgage industry experience (processing, originating, or loan support).


• Active Mortgage Loan Originator (MLO) license in good standing (required).


• Strong knowledge of mortgage products, investor guidelines, and compliance requirements.


• Excellent communication skills, with the ability to explain complex processes clearly.


• Strong organizational and time management skills; ability to manage multiple files.


• Proficient in Microsoft 365 and experience in loan origination software.


• Ability to build and maintain relationships with borrowers, referral partners, and colleagues.


• Customer-service orientation with attention to detail and accuracy.


• Ability to work in a fast-paced, team-oriented environment.

Essential Job Functions include, but are not limited to

• Complete loan applications, ensuring accuracy of borrower information and compliance with state and federal requirements.


• Collect and organize borrower documentation (income, assets, liabilities, credit reports) and prepare files for underwriting review.


• Review borrower documentation and identify potential gaps to support product eligibility and processing requirements.


• Submit loan files to processing with all required disclosures and documentation.


• Assist in structuring and presenting product options to borrowers, under the direction of a Loan Originator.


• Lock loan terms in accordance with investor and company guidelines.


• Send disclosures and follow up to ensure timely return of required documentation.


• Provide regular status updates to borrowers, realtors, and referral partners throughout the loan process.


• Coordinate with third-party vendors (appraisers, title companies, verification providers) to ensure timely receipt of required reports.


• Support Loan Originators in developing and maintaining referral partner relationships, including scheduling events, calls, and communications.


• Participate in business development activities such as realtor meetings, lunch-and-learns, and marketing campaigns.


• Perform quality control (QC) reviews of files to ensure documentation aligns with company and investor checklists.


• Maintain CRM/database records for borrower and referral partner communications.


• Ensure compliance with company policies, investor guidelines, and SAFE Act licensing requirements.


• Provide exceptional customer service by ensuring timely, accurate communication and maintaining confidentiality of sensitive borrower information.


• Perform additional duties, as assigned

Specialty Focus (If Applicable)

• Originating (Licensed – Core Function): Licensed Loan Partner IIs may originate loans, carry their own pipeline as assigned, and perform all duties requiring MLO licensure, including taking applications, offering loan terms, and discussing product eligibility.

Working Conditions Information

The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is often required to walk; use hands to finger, handle, or operate computers, objects, tools, or controls; and reach with hands and arms. Specific vision abilities this job requires include close vision and the ability to adjust focus.

This job description is not a contract of employment. The employer, in its sole discretion, may modify or adjust the position to meet the organization’s changing needs.

NFM Lending Inc. is an equal-opportunity employer.

We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

NFM believes success is created by a diverse workforce of individuals with different ideas, strengths, interests, and cultural backgrounds.