Loan Origin Senior Officer

Bank-of-Hop; Los Angeles (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

Bank of Hope in Los Angeles, CA, seeks a skilled Loan Operations professional for a full-time role. The position requires deep knowledge of loan operations policies, banking regulations, and experience with Fiserv, Navigator, and Laser Pro systems. Strong ethics, supervision, and communication are essential.

Salary ranges from $70,000 to $75,000 annually, with bonus opportunities and benefits. The role emphasizes accuracy, confidentiality, and professional conduct in interactions with staff and

Qualifications

• Extensive knowledge in Loan Operations policies and procedures.
• Extensive knowledge of banking regulations.
• Experience with Fiserv System.
• Experience with Navigator loan database and Laser Pro.
• Ability to follow the Code of Conduct.
• Strong supervisory and management skills.
• Excellent written and oral communication.
• Ability to maintain confidentiality of sensitive information.
• Attention to detail and accuracy.
• Punctuality and professional appearance.
• Ability to interact with all levels of bank personnel and customers.

Skills

Loan operations knowledge

Banking regulations

Team supervision

Communication skills

Attention to detail

Confidentiality

Problem-solving

Punctuality

Professional appearance

Adaptability

Work ethic

Education

College degree or equivalent

Credentials and/or licenses

Tools

Fiserv System

Navigator (loan database)

Laser Pro

Job description

Job Qualifications/Requirements

Education/Credentials

• Level of college education
• Credentials and/or licenses

Skills

• Required: Extensive knowledge in Loan Operations policies and procedures.
• Required: Extensive knowledge of banking, regulations, and State/Federal Regulations.
• Required: Extensive knowledge in Fiserv System
• Required: Experience with loan database software (Navigator) and loan documentation program (Laser Pro)
• Required: Ability to demonstrate a high level of ethical behavior and follow the Code of Conduct.
• Required: Organizational ability with strong supervisory and management skills.
• Preferred: Ability to remain flexible to adapt to changes in the work environment.
• Required: Ability to study and apply new information.
• Preferred: Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills.
• Required: Ability to work accurately with close attention to detail.
• Required: Ability to maintain confidentiality of sensitive information.
• Required: Ability to work with co-workers, customers, punctuality, and accuracy.
• Required: Possess a work ethic that includes neatness, punctuality, and accuracy.
• Required: Exhibit a professional, businesslike appearance and demeanor.
• Required: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
• Required: Ability to respond effectively to the most sensitive inquiries or customer complaints.
• Preferred: Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, employees, regulators, or board members.
• Required: Ability to interact effectively with all levels of Bank personnel, departments, and customers.
• Preferred: Ability to interact effectively and efficiently with internal and external auditors.

The salary range for this full-time position is $70,000 - $75,000 annually + bonus + benefits

Salary ranges are determined based on qualifications, level, and location.

Exact compensation may vary based on your skills and experience.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status or any other basis protected by federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.