Loan Operations Specialist - Senior / CT Operations Team

UMB Financial Corporation; Salt Lake City (UT); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Paid Time Off

401(k) Matching

Annual Incentive

Paid Holidays

Medical/Dental/Vision

Health Savings Accounts

Flexible Spending Accounts

Dependent Care Accounts

Adoption Assistance

Employee Assistance

Fitness Reimbursement

Tuition Reimbursement

Wellbeing Program

Emergency Fund

Banking Benefits

Job summary

UMB Financial Corporation is seeking a Sr Loan Ops Specialist to manage daily Commercial Loan Servicing tasks within the CLS system. You will help control risk, ensure accurate processing, and respond promptly to client requests as part of a collaborative team.

The role supports ongoing enhancements of servicing procedures and governance documents to sustain reliable operations. The position emphasizes attention to detail, customer service, and a proactive approach to workflow optimization, with

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3+ years in Corporate Trust and/or Loan Agency, or 4+ years in related roles.
• Open to qualified remote candidates.

Responsibilities

• Manage risk by handling daily activity volume with attention to detail.
• Serve as CLS system expert and respond to client information requests promptly.
• Review loan structures, legal documents, and governing documents for accuracy of operations.
• Assist with development and implementation of processes and procedures as requested.

Skills

Attention to detail

Customer service

CLS system expert

Risk management

Communication skills

Education

Bachelor's degree or equivalent work experience

3+ years Corporate Trust

4+ years Loan Agency

Tools

CLS system

Job description

UMB’s Specialty Corporate Trust team offers a variety of trust services to the structure finance world for aviation, rail and real estate. We work with customers based across the world to onboard their business and administer the trust transactions. Our team supports UMB by bringing in direct revenue to the bank in the way of fee revenue and interest income. We offer a niche product and service offering and our team is known around the world as one of a few specialty trust departments that can onboard and administer this unique group of products. The Sr Loan Ops Specialist role will be responsible for daily CT Operations activities. This includes maintaining agency appointments on CLS system, onboarding/setup, maintenance, assignment processing, payments, wire processing, daily monitoring, transaction posting and reporting, including notices to lenders. Teamwork is key to our success! The unique transactions we work on continue to evolve and provide a wide range of challenging experiences. There are many occasions when it is busy and there are a lot of moving pieces that require coordination with various parties and quick action by our team. We rally as a team during the challenges and then celebrate the successes of the entire group. The environment is both professional and personal -we support each other through our diverse work styles and strengths. Our team has a strong background in the industry we are always happy to share our knowledge and help those around us grow!

How you’ll spend your time:

• You will use your attention to detail to manage risk associated with processing daily volume of activities
• You will use your customer service skills to serve as a Commercial Loan Servicing (CLS) system expert while responding to clients timely with requested information
• You will review loan structures, legal documents, and comment on administrative duties in governing documents to ensure operational mechanics are appropriate
• You will assist with development and implementation of processes and procedures as requested

We’re excited to talk with you if:

• You have a bachelor’s degree or equivalent work experience
• You have at least three (3) or more years of work experience in areas of Corporate Trust and/or Loan Agency or four (4) or more years of relevant work experience
• Open to qualified remote candidates.

The pay range for a candidate selected for this position who is based in Colorado is typically $59,598 to $99,330 annually. The selected candidate’s actual pay will be based on various factors, including but not limited to work location, qualifications, and experience, so the actual starting pay for the selected candidate may be above or below this range.

This position was posted on 10/07/2026. The application deadline for this position is 45 days from the posting date unless filled earlier.

Compensation Range: $67,869 - $99,836

The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.

Benefits:

• Paid Time Off
• a 401(k) matching program
• annual incentive pay
• paid holidays
• a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage
• health savings, flexible spending, and dependent care accounts
• adoption assistance
• an employee assistance program
• fitness reimbursement
• tuition reimbursement
• an associate wellbeing program
• an associate emergency fund
• and various associate banking benefits

Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?

You’re more than a means to an end—a way to help us meet the bottom line. UMB isn’t comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You’ll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UBM and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

If you need accommodation for any part of the employment process because of a disability, please send an e-mail to [e-mail] to let us know the nature of your request.

If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

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