Loan Operations Quality Control Specialist (Remote in Atlanta, GA or Jacksonville, FL)

Ameris Bank; Atlanta (GA); Remote; USD 60,000 - 80,000; Full time

Job summary

Ameris Bank is seeking a Loan Operations Quality Control Specialist to ensure the accuracy of loan bookings and compliance with bank policies. The ideal candidate will have a strong background in bank loan operations and be skilled in quality control and compliance. This full-time position offers remote work options in Atlanta, GA or Jacksonville, FL and contributes to improving the financial peace of mind in the communities served.

Benefits

Medical, Dental and Vision Insurance

Life Insurance

401(k) Retirement Plan

Flexible Spending Accounts

Employee Stock Purchase Plan

Qualifications

• 5 to 7 years of experience in bank loan operations.
• Thorough knowledge of loan compliance policies.
• Ability to manage and organize a high volume of transactions.

Responsibilities

• Conducts quality assurance reviews on booked loan transactions.
• Reviews loan documents for compliance with bank policy.
• Reports deficiencies to management.

Skills

Intermediate to advanced computer skills

Proficiency in Microsoft Office Suite

Ability to build relationships

Research and analysis skills

Education

High school diploma or GED

Bachelor’s degree in Business or Finance

Job description

Loan Operations Quality Control Specialist (Remote in Atlanta, GA or Jacksonville, FL)

Join to apply for the Loan Operations Quality Control Specialist (Remote in Atlanta, GA or Jacksonville, FL) role at Ameris Bank

Loan Operations Quality Control Specialist (Remote in Atlanta, GA or Jacksonville, FL)

Join to apply for the Loan Operations Quality Control Specialist (Remote in Atlanta, GA or Jacksonville, FL) role at Ameris Bank

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Ameris Bank is a purpose-driven company, dedicated to bringing financial peace of mind to communities, one person at a time. Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.

Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you’ll find teammates who are inclusive, collaborative problem-solvers who go the extra mile to support one another and to meet every customer’s needs. When teammates are empowered and bring their diverse perspectives to the table, we create the best possible outcomes for our customers. At Ameris, we know that a growth mindset is key for high performance and fosters an environment that prioritizes continuous improvement. Teammates have access to Employee Resource Groups that serve as advocates and allies as well as professional development opportunities to drive ongoing education. Learn more about our purpose and how you can bring it to life as an Ameris Bank teammate.

Responsible for the quality control of the information entered on the IBS Insight operating system of new loans, renewals, modification, and extensions. The Loan Operations Quality Control Specialist compares information in IBS to the loan documents, loan coding sheets, CRA and HMDA data sheets to ensure the loan was booked accurately. Other duties as assigned.

Essential Functions, Duties, And Responsibilities

• Conducts quality assurance reviews on booked loan transactions.
• Reviews the loan documents to confirm loan data entered on the system is accurate and complies with bank policy to ensure all loans are properly booked.
• Ensure timely escalation of any operational risk or customer impact to relevant manager and ensures corrections are made timely to reduce the risk of impact to the customer.
• Reviews loans which have escrow for accuracy and ensures the setup on the operating system is accurate and that all escrows are set up as described on the escrow disclosure.
• Reports deficiencies on a timely basis to management, enters the error for tracking purposes and confirms the corrections have been made.
• Understands and ensures the bank coding for swap loans, participations and syndications is accurate. This includes coding such as Fed Call Codes, Note Types, Commitment Types, Collateral Codes and ensure the loan is coded correctly.
• Conduct root cause analysis by identifying weaknesses within a certain process or area and reports this information to management.
• Provide updates at regular meetings with Loan Operations, Risk Controls, Compliance etc.
• Interacts with immediate supervisor and team members regarding loan documentation or procedures if there are questions or concerns.
• Exercises good judgment while developing understanding of the loan review processes, policies, procedures, and compliance requirements.
• Completes needed training for other Loan Operations staff members as assigned.
• Performs routine tasks for Loan Operations, including review and research.
• Responsible for ensuring that the Bank's internal and external customers receive an adequate level of service and ensures all questions or concerns have been addressed.
• Strictly adheres to Bank Secrecy Act requirements, applies organizational policies and procedures in all activities.
• Adheres to all regulatory laws and adheres to compliance policies and regulations.
• Completes assigned regulatory compliance training courses.
  
  

Required Knowledge, Skills And Competencies

• Intermediate to advanced computer skills and proficiency in Microsoft Office Suite products.
• Able to effectively and persuasively express self, using language and grammar in a professional manner.
• Highly motivated team player with ability to provide interactive service to others, building relationships and addressing identified needs.
• Able to research, analyze, identify viable options, draw sound conclusions, and present findings.
• Thorough knowledge of standard and non-standard loan products.
• Thorough knowledge of loan compliance policies.
• Loan documentation and loan processing knowledge is a plus.
• Able to manage and organize a high volume of transactions with proper prioritization.
• Training and presentation experience is a plus.
  
  

Industry And Work Experience

• 5 to 7 years of experience in bank loan operations, commercial booking, commercial loan administration or related field.
  
  

Academic

• High school diploma or GED required.
• Bachelor’s degree in Business, Finance or related field preferred.
  
  

Benefits Available To Employees

Ameris Bank provides a comprehensive employee benefit package to all eligible employees.

• Medical, Dental and Vision Insurance
• Ameris Bank absorbs a major portion of the cost of healthcare. You become eligible for coverage on the first of the month following 30 days of employment
• Life Insurance provided at no additional cost to employees
• Accidental Death & Dismemberment Coverage
• Long-Term Disability Coverage
• Paid Sick and Vacation Leave
• 11 Holidays
• Volunteer/Service Day
• Employee Stock Purchase Plan
• 401(k) Retirement Plan
• Ameris Bank matches 50% of your first 8% of contributions to the plan
• Flexible Spending Accounts
• Health Savings Account
• Health Reimbursement Arrangement
• Supplemental Life & Other Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Legal Insurance
• Employee Assistance Program
• Employee Advocacy Program
• Tickets at Work (Entertainment discounts for Ameris Bank Employees)
• AT&T Employee Discount
• Wellness Discounts for Medical Premiums and Other Rewards
• Employee Referral Incentive
• Education Assistance
• Employee Resource Groups
  

Banking Advantages For Employees

In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services.

• Free Interest Checking
• Free Safe Deposit Box
• Free Money Orders, Travelers’ Checks and Cashier Checks
• Discount on Mortgage Origination Fee
• Free Online Banking and Free Unlimited Online Bill Payment
• Employee Banking Perks
  
  

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking and Financial Services

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