Loan Officer Training & Development Specialist

loanDepot, Inc.; Plano (TX); On-site; USD 63,000 - 87,000; Full time

Job summary

loanDepot, Inc. is seeking a Training Program Developer to lead the development, administration, and delivery of all approved training programs for the ACES program.

The role ensures standards, schedules, and budgets are met while driving improvements in the learning process for loanDepot employees. Responsibilities include designing and delivering classroom and online training, collaborating with HR and SMEs, maintaining materials, and tracking class enrollment.

Qualifications

• High school diploma or equivalent.
• Minimum 1+ years of experience as a loan originator.
• Mortgage banking/origination experience required.
• Loan officer training experience preferred.

Responsibilities

• Actively supports loanDepot's values and strategies.
• Works with HR and Recruiting to train new hires and ongoing staff.
• Designs, implements, evaluates and maintains classroom and online training solutions.
• Delivers high-quality training materials including slides and guides.
• Manages enrollment, tracking and reporting for each class.
• Maintains up-to-date materials aligned with processes and products.
• Collaborates with SMEs to identify training needs and content updates.
• Stays current on training techniques and improves internal training methods.

Job description

Position Summary

Responsible for the development, administration and delivery of all approved training programs (on-line and classroom) for loanDepot ACES training program. Additionally, responsible for maintaining standards; meeting prescribed timelines and budgetary objectives; exuding proactive abilities to work, while continuously improving the learning process for loanDepot employees. Ensures the performance of all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.

Responsibilities

• Actively supports and promotes loanDepot's core values, statement of purpose, strategies, and reward compensation models; understands and complies with best practices.
• Works in conjunction with Human Resources and Recruiting departments to deliver new hire, on-boarding, and ongoing training of employees.
• Responsible for the design, implementation, evaluation, and ongoing maintenance of classroom and online training solutions; measures the effectiveness of training and education solutions.
• Determines and implements best delivery methods and approaches for materials; conducts front-end analysis to determine user needs and assess performance gaps.
• Delivers high-quality online and paper-based materials including slides, participant guides, instructor guides and assessments.
• Responsible for the enrollment, tracking and reporting process for each class.
• Maintains existing materials to ensure they are in-line and up-to-date with operational processes, systems, and products.
• Partners with a variety of subject matter experts to identify training needs, content, and content updates; interfaces with employees and managers to assure on time delivery and accuracy of materials.
• Maintains knowledge of current training techniques: researches new/better ways to promote the internal training.
• Responsible for using integrity when using the performance review system.
• Performs other duties and projects as assigned.

Requirements

• High school diploma or equivalent is required.
• Minimum one (1) + years of experience as a loan originator required.
• Mortgage banking/mortgage origination experience required.
• Loan officer training experience preferred.

Why work for #teamloanDepot

• Aggressive compensation package based on experience and skill set.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
• Work with other passionate, purposeful, and customer-centric people.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off for both exempt and non-exempt positions.

About LoanDepot

loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts. Base salary is one piece of our total rewards package and is structured within a range so you can progress as you grow in the role. For this position, the anticipated annual base salary range is $63,000 to $87,000 nationally. In certain high-cost geographic markets (CA), the anticipated annual base salary range is $70,000 to $95,500. Actual compensation will depend on your skills, experience, qualifications, and the work location tied to our geographic pay structure. We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.